Heally

2215 South El Camino Real Suite 205, 94403, San Mateo, United States
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2.67
Based on 12 Reviews

5

41.67%

4

0.00%

3

0.00%

2

0.00%

1

58.33%
About Heally

Telemedicine platform which enables doctors to conduct medical marijuana evaluations online.

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Customer
GB

Waited for two hours for the scheduled… Waited for two hours for the scheduled call from Dr. Chen. Used the chat feature to reach out several times, which resulted in a bot advising me that the doctor had been delayed by a previous appointment. Asked for a call from a human, which resulted in being told that my feedback would be forwarded to the appropriate supervisor. When I asked for a name I was told Sarae would call me. No one ever called.

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Andru B
GB

I was worried when they ran late So I was very worried when they ran late for the phone interview. They were supposed to call me, but I texted and informed them about the missed call and they promptly resolved it. Also they actually reached out to me to make that appointment initially via text, and uploaded my documents for me. Extremely helpful. They walked me through the state registry and all of that. Receiving my card in the mail in a week or so.

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Eric H
GB

Easy affordable way to get medical… Easy affordable way to get medical card, yet it is a real doctor who is legit, and asks questions, gives advice and listens. I video conferenced with Dr. Cheryl for the last two years and she really verified that I understood the recommended treatment that suits my condition.

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Jasha Adler
GB

Garbage service Garbage service. Money is charged in FULL before appointment us even scheduled. Folks, this is not a buisness standard. They are not "checking to see your funds are available." Its a credit card. At most you get that $1 charge that happenes and gets reversed. Which actually happened...then FULL charge. So they lied. Two seperate numbers that dont say heally or indicaMD which was the site I signed up on Had good reviews but now I am suspecting that thise were bots. Worst thing is that I cannot stop a "pending transaction." Something is really off anout all of this. AVOID

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Jane kap
GB

loved it, lived next door to san mateo pooped in, saw a wonderful doctor on video from fresno and then got my card and stamped letter ( you need stamped for san jose) in minutes super fast, and painless

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