Sorry but my experience has been… Sorry but my experience has been negative, after completing the registration process and provide payment, I waited, and waited online for a doctor, and waited, and waited, notified someone would be with me in 5 minutes, 4 minutes, 3, 2, 1, then it would reset and state, they have stepped away and will be you shortly, and would go though this process over and over, while I was on with support team, who wasn’t able to resolve this blatant lack of care for a new customer...

Garbage service Garbage service. Money is charged in FULL before appointment us even scheduled. Folks, this is not a buisness standard. They are not "checking to see your funds are available." Its a credit card. At most you get that $1 charge that happenes and gets reversed. Which actually happened...then FULL charge. So they lied. Two seperate numbers that dont say heally or indicaMD which was the site I signed up on Had good reviews but now I am suspecting that thise were bots. Worst thing is that I cannot stop a "pending transaction." Something is really off anout all of this. AVOID

Waited for two hours for the scheduled… Waited for two hours for the scheduled call from Dr. Chen. Used the chat feature to reach out several times, which resulted in a bot advising me that the doctor had been delayed by a previous appointment. Asked for a call from a human, which resulted in being told that my feedback would be forwarded to the appropriate supervisor. When I asked for a name I was told Sarae would call me. No one ever called.

The doctor will call and take your… The doctor will call and take your money fast as fast. However you'll never get through to get it registered, and actually get a medical card.

I was worried when they ran late So I was very worried when they ran late for the phone interview. They were supposed to call me, but I texted and informed them about the missed call and they promptly resolved it. Also they actually reached out to me to make that appointment initially via text, and uploaded my documents for me. Extremely helpful. They walked me through the state registry and all of that. Receiving my card in the mail in a week or so.