Today 4/12/24 i have a beautiful… Today 4/12/24 i have a beautiful expirience in the Dania Beach store. I need to exchange something, and the Manager Andrea, the Assistance Manager George y the lead cashier Amelia, do the job with love, professionalist, and the best can do. I am extremelly happy, and recomended that store in Dania Beach. Thanks !!!! Tina

Unable to buy things online for 4+ month! Guest services has no clue what they are doing and are no help! I have been unable to buy things online for I think around 4+ months now. Originally I kept being told to try the same steppes over over again even though they were pointless and did absolutely nothing. I've tried using three different payment methods as well as having tried the app, phone browsers on 3 different phone, a computer, and even going into the store to see if a cashier could order an item online for me and my account cannot be used to make an online or pickup in store order. This is the main way I shop due to working over 60hrs a week. Most recently they sent me an email "confirming" my problem had been solved, still have the exact same issue. They clearly have no clue what they are doing. Planning on using my points then switching back to Sephora.

Ulta refused to respond to the BBB! The BBB has closed my complaint regarding Ulta Beauty, because Ulta Beauty refuses to respond to the BBB complaint. They have referred me to the Illinois attorney general, because they believe that Ulta Beauty’s behavior rises to the level of criminal activity. Beware.

Good experience… Just started ordering from Ulta online the last couple of weeks. Love my new products. It was so easy to order and very fast shipping and I received exactly what I ordered. Plus they sent me a lot of free samples. Thank you so much. I don't know what everyone is complaining about but for me, so far so good. LOVE all my free samples.

I bough a Drunk Elephant strum from… I bough a Drunk Elephant syrum from Ulta. I used it for a while then it stopped dispensing the strum. I thought it was finished. I opened the top and saw strum around the top gathered and not coming out. This was a defective unit. It’s refused any compensation. Unhappy customer