SUCK!! SUCK!!! They’ll Never be like Sephora. Customer service bad in store and online. They’re so outdated you can’t place an order over the phone.

Frauds who steal your money This is the worst website to shop. Avoid at all cost. They declined my credit card upon checkout and the amount has been charged 3 times on my card and there is no purchases made on my purchase history. Better buy from Sephora

Good experience… Just started ordering from Ulta online the last couple of weeks. Love my new products. It was so easy to order and very fast shipping and I received exactly what I ordered. Plus they sent me a lot of free samples. Thank you so much. I don't know what everyone is complaining about but for me, so far so good. LOVE all my free samples.

Every time I’ve been into the goleta… Every time I’ve been into the goleta Ulta store there are 4 employees talking up front, no one on floor. When I went and asked if someone could show me where the eyelash curler was, she didn’t even know. Very messy store lacking customer service. trans #5866 Yaritza Very disappointing!

So they no longer accept returns but in… So they no longer accept returns but in store. Recently had self tanner sent and bottle broken to beyond use...well closest store over 3 hours away and several hundred miles away I'd spend be spending more in shipping vs. Cost of product...talk about low ass service. Be different if stores all over...now they just ripping us off.