Ulta Beauty

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1.75
Based on 20 Reviews

5

15.00%

4

0.00%

3

5.00%

2

5.00%

1

75.00%
About Ulta Beauty

ULTA Beauty offers customers prestige & mass cosmetics, makeup, fragrance, skincare, bath & body, haircare tools & salon. bareMinerals, Smashbox, Murad & more.

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Tina Nava-Coca
GB

Today 4/12/24 i have a beautiful… Today 4/12/24 i have a beautiful expirience in the Dania Beach store. I need to exchange something, and the Manager Andrea, the Assistance Manager George y the lead cashier Amelia, do the job with love, professionalist, and the best can do. I am extremelly happy, and recomended that store in Dania Beach. Thanks !!!! Tina

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Connie Rutledge
GB

Today I purchased MYK lipstick lip gloss MK Matic finish spray tattoo studio 24 hour eyebrow Today I purchased some things in your… Today I purchased some things in your store and had a wonderful experience on Gratiot 32295 Gratiot Ave. in Roseville. The young ladies name KENDRA Beauty advisor, and I love the fact that she knew your products and told me just what I needed very nice. Gave me the Customer service that I love you can tell she like doing her job because she knew her her make up very well, I will be going back there. We need more young people like her representing us proudly and taking the time to learn the products and it wasn’t about just making a sale even though I bought a bunch of stuff her advice I got home and I love it perfect shade and everything , thank you very much. My name is Connie Rutledge. My email address is CONNIER 76@at&t.net.

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Hate Ulta
GB

I'm never going there again I'm never going there again. They try to make you feel like cr*p when you say no to their credit card at checkout. They say, "are you sure?" with an incredibly condescending tone and judgmental attitude. Then when you say "no" again (which you shouldn't have to because now it feels like they're badgering you) they say (in a super judgmental tone) "okaaaay, if you say so". OMG. I should have just left my stuff on the counter and walked out. You can tell they are desperate for people to sign up for their credit card and they probably pay their sales people money when they can coerce someone into appying for the credit cared. My daughter was actually coerced into applying because hey hid the truth when they're trying to sell you on the credit card by telling you that you'll save $x dollars if you apply, not $x dollars if you get *approved*. They should tell the truth and not lie to people, especially impressionable young ladies who care about other people.

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Shawnna Armstrong
GB

Ulta refused to respond to the BBB! The BBB has closed my complaint regarding Ulta Beauty, because Ulta Beauty refuses to respond to the BBB complaint. They have referred me to the Illinois attorney general, because they believe that Ulta Beauty’s behavior rises to the level of criminal activity. Beware.

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Sinatra
GB

This place is a joke This place is a joke. I looked them up online, went to there site, called them and made a appointment for my daughters hair amd makeup. Today I went to go on their website and I am blocked lol. Who does that! You block a customer who has a appointment with you next month for no reason mind you. I booked my daughters appointment somewhere else and the best thing about it is I can't cancel the appointment because I'm blocked from their website. I honestly can't be bothered with calling them since I'm blocked for no reason. They will find out we ain't coming at the time of the appointment. Why should I be professional when they are not. I don't see this place staying in business with the reviews they have and the way they block PAYING CUSTOMERS!!!!!! I tried to speak to their virtual assistant and can't even to that, probably because they have me blocked. Blocking people who are paying you money for a service isn't a good idea, especially when the person blocked did absolutely nothing but support your business.

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