Today 4/12/24 i have a beautiful… Today 4/12/24 i have a beautiful expirience in the Dania Beach store. I need to exchange something, and the Manager Andrea, the Assistance Manager George y the lead cashier Amelia, do the job with love, professionalist, and the best can do. I am extremelly happy, and recomended that store in Dania Beach. Thanks !!!! Tina

Filthy Filthy, unkempt, unsanitary conditions abound at the Ulta Beauty, at the Rim, in San Antonio, Texas. Furthermore, their stylists are unkind, unaccountable, and VERY passive aggressive. They strike me as envious, miserable people who are desperate to pull trusting clients down to their very low level. My hair was given an unasked for horizontal stripe by Alonzo, and it took Chandra three appointments to do what 10 minutes with a competent stylist would have solved, if she had actually tried. The selfishness of these people astounds me. The last time I was there, I was harassed for using fresh, clean puppy pads to act as a barrier between my service dog and their filth. Additionally, the stylists are poorly socialized, and spend the entire time talking about themselves, cutting off customers, and acting like a swarm of narcissistic brats.

Awful customer service. Awful customer service. Haven’t been able to place order online for months now, due to payment not being accepted. Tried multiple different cards, Paypal, apple pay, which used to work just fine months ago, but now due to some issue on Ulta’s end they don’t work. Contacted customer support who said they elevated the issue to their technical support team. Well, it’s been a month and they haven’t reached back at all to even try to fix the issue.

Good experience… Just started ordering from Ulta online the last couple of weeks. Love my new products. It was so easy to order and very fast shipping and I received exactly what I ordered. Plus they sent me a lot of free samples. Thank you so much. I don't know what everyone is complaining about but for me, so far so good. LOVE all my free samples.

This place is a joke This place is a joke. I looked them up online, went to there site, called them and made a appointment for my daughters hair amd makeup. Today I went to go on their website and I am blocked lol. Who does that! You block a customer who has a appointment with you next month for no reason mind you. I booked my daughters appointment somewhere else and the best thing about it is I can't cancel the appointment because I'm blocked from their website. I honestly can't be bothered with calling them since I'm blocked for no reason. They will find out we ain't coming at the time of the appointment. Why should I be professional when they are not. I don't see this place staying in business with the reviews they have and the way they block PAYING CUSTOMERS!!!!!! I tried to speak to their virtual assistant and can't even to that, probably because they have me blocked. Blocking people who are paying you money for a service isn't a good idea, especially when the person blocked did absolutely nothing but support your business.