Today 4/12/24 i have a beautiful… Today 4/12/24 i have a beautiful expirience in the Dania Beach store. I need to exchange something, and the Manager Andrea, the Assistance Manager George y the lead cashier Amelia, do the job with love, professionalist, and the best can do. I am extremelly happy, and recomended that store in Dania Beach. Thanks !!!! Tina

Ulta Makes Fun of Customers My daughter went to the Ulta store in Springfield, IL. She will NEVER go back. The staff at said store MADE FUN OF HER. Bunch of creeps, didn't even hide it! Do not go there. They have NO respect for customers. I will never purchase anything there again. No purchases online either. I'll also tell everyone I know about it. Ulta should be ashamed.

I'm never going there again I'm never going there again. They try to make you feel like cr*p when you say no to their credit card at checkout. They say, "are you sure?" with an incredibly condescending tone and judgmental attitude. Then when you say "no" again (which you shouldn't have to because now it feels like they're badgering you) they say (in a super judgmental tone) "okaaaay, if you say so". OMG. I should have just left my stuff on the counter and walked out. You can tell they are desperate for people to sign up for their credit card and they probably pay their sales people money when they can coerce someone into appying for the credit cared. My daughter was actually coerced into applying because hey hid the truth when they're trying to sell you on the credit card by telling you that you'll save $x dollars if you apply, not $x dollars if you get *approved*. They should tell the truth and not lie to people, especially impressionable young ladies who care about other people.

Awful customer service. Awful customer service. Haven’t been able to place order online for months now, due to payment not being accepted. Tried multiple different cards, Paypal, apple pay, which used to work just fine months ago, but now due to some issue on Ulta’s end they don’t work. Contacted customer support who said they elevated the issue to their technical support team. Well, it’s been a month and they haven’t reached back at all to even try to fix the issue.

Goodby Ulta, Hello Sephora I was 2 days late with payment through my bank for a $47 purchase and was charged $32 late fee. Good bye Ulta, Hello Sephora!