Today 4/12/24 i have a beautiful… Today 4/12/24 i have a beautiful expirience in the Dania Beach store. I need to exchange something, and the Manager Andrea, the Assistance Manager George y the lead cashier Amelia, do the job with love, professionalist, and the best can do. I am extremelly happy, and recomended that store in Dania Beach. Thanks !!!! Tina

This place is a joke This place is a joke. I looked them up online, went to there site, called them and made a appointment for my daughters hair amd makeup. Today I went to go on their website and I am blocked lol. Who does that! You block a customer who has a appointment with you next month for no reason mind you. I booked my daughters appointment somewhere else and the best thing about it is I can't cancel the appointment because I'm blocked from their website. I honestly can't be bothered with calling them since I'm blocked for no reason. They will find out we ain't coming at the time of the appointment. Why should I be professional when they are not. I don't see this place staying in business with the reviews they have and the way they block PAYING CUSTOMERS!!!!!! I tried to speak to their virtual assistant and can't even to that, probably because they have me blocked. Blocking people who are paying you money for a service isn't a good idea, especially when the person blocked did absolutely nothing but support your business.

Incomplete shipment and false advertisement Ulta does not fulfill customer’s order to completeness. I had the worst experience. Promotion with gifts items and paid items are missing in mu order and ulta will not resend them to customers. They will just give a gift card with the value way less than what the gifts values supposed to be. I did not receive what was confirmed on the receipt which is very disappointing, feeling like it was false advertisement and scams. When a customer purchase the products with promotion, they already take into account if their purchase is worth the amount they pay for, so when ulta not fulfilling the order as promised that’s basically a scam. I would never trust Ulta again. This is how they loose valuable customers.

Every time I’ve been into the goleta… Every time I’ve been into the goleta Ulta store there are 4 employees talking up front, no one on floor. When I went and asked if someone could show me where the eyelash curler was, she didn’t even know. Very messy store lacking customer service. trans #5866 Yaritza Very disappointing!

Website and chat suck After 30 minutes trying to purchase online, and 30 minutes of useless "chat" online "help" they "hung up" on me. Fine. If your website and online "specialist" doesn't want me to purchase at Ulta, I wont.