Today I purchased MYK lipstick lip gloss MK Matic finish spray tattoo studio 24 hour eyebrow Today I purchased some things in your… Today I purchased some things in your store and had a wonderful experience on Gratiot 32295 Gratiot Ave. in Roseville. The young ladies name KENDRA Beauty advisor, and I love the fact that she knew your products and told me just what I needed very nice. Gave me the Customer service that I love you can tell she like doing her job because she knew her her make up very well, I will be going back there. We need more young people like her representing us proudly and taking the time to learn the products and it wasn’t about just making a sale even though I bought a bunch of stuff her advice I got home and I love it perfect shade and everything , thank you very much. My name is Connie Rutledge. My email address is CONNIER 76@at&t.net.

I bough a Drunk Elephant strum from… I bough a Drunk Elephant syrum from Ulta. I used it for a while then it stopped dispensing the strum. I thought it was finished. I opened the top and saw strum around the top gathered and not coming out. This was a defective unit. It’s refused any compensation. Unhappy customer

This place is a joke This place is a joke. I looked them up online, went to there site, called them and made a appointment for my daughters hair amd makeup. Today I went to go on their website and I am blocked lol. Who does that! You block a customer who has a appointment with you next month for no reason mind you. I booked my daughters appointment somewhere else and the best thing about it is I can't cancel the appointment because I'm blocked from their website. I honestly can't be bothered with calling them since I'm blocked for no reason. They will find out we ain't coming at the time of the appointment. Why should I be professional when they are not. I don't see this place staying in business with the reviews they have and the way they block PAYING CUSTOMERS!!!!!! I tried to speak to their virtual assistant and can't even to that, probably because they have me blocked. Blocking people who are paying you money for a service isn't a good idea, especially when the person blocked did absolutely nothing but support your business.

Ulta refused to respond to the BBB! The BBB has closed my complaint regarding Ulta Beauty, because Ulta Beauty refuses to respond to the BBB complaint. They have referred me to the Illinois attorney general, because they believe that Ulta Beauty’s behavior rises to the level of criminal activity. Beware.

Ulta Makes Fun of Customers My daughter went to the Ulta store in Springfield, IL. She will NEVER go back. The staff at said store MADE FUN OF HER. Bunch of creeps, didn't even hide it! Do not go there. They have NO respect for customers. I will never purchase anything there again. No purchases online either. I'll also tell everyone I know about it. Ulta should be ashamed.