Sinatra
GBThis place is a joke This place is a joke. I looked them up online, went to there site, called them and made a appointment for my daughters hair amd makeup. Today I went to go on their website and I am blocked lol. Who does that! You block a customer who has a appointment with you next month for no reason mind you. I booked my daughters appointment somewhere else and the best thing about it is I can't cancel the appointment because I'm blocked from their website. I honestly can't be bothered with calling them since I'm blocked for no reason. They will find out we ain't coming at the time of the appointment. Why should I be professional when they are not. I don't see this place staying in business with the reviews they have and the way they block PAYING CUSTOMERS!!!!!! I tried to speak to their virtual assistant and can't even to that, probably because they have me blocked. Blocking people who are paying you money for a service isn't a good idea, especially when the person blocked did absolutely nothing but support your business.
Jodi
GBSo they no longer accept returns but in… So they no longer accept returns but in store. Recently had self tanner sent and bottle broken to beyond use...well closest store over 3 hours away and several hundred miles away I'd spend be spending more in shipping vs. Cost of product...talk about low ass service. Be different if stores all over...now they just ripping us off.
Fatimah S
MUFrauds who steal your money This is the worst website to shop. Avoid at all cost. They declined my credit card upon checkout and the amount has been charged 3 times on my card and there is no purchases made on my purchase history. Better buy from Sephora
Gretuuks
GBAwful customer service. Awful customer service. Haven’t been able to place order online for months now, due to payment not being accepted. Tried multiple different cards, Paypal, apple pay, which used to work just fine months ago, but now due to some issue on Ulta’s end they don’t work. Contacted customer support who said they elevated the issue to their technical support team. Well, it’s been a month and they haven’t reached back at all to even try to fix the issue.
Susan
GBGoodby Ulta, Hello Sephora I was 2 days late with payment through my bank for a $47 purchase and was charged $32 late fee. Good bye Ulta, Hello Sephora!