Dr. Rosenblum
GBhighly recommend I have been using this service for years and find it to be easy and beneficial. Good customer service and no tricks.
Dr. Sanjay Gandhi
GBOne of the most cost effective ways to promote your practice! At first I was skeptical. But when you have manual call review and can listen to where the calls are coming from it is very cost effective. It takes only a few minutes to listen to the monthly calls and determine the risk/benefits. You can cancel any time. And the customer service is awesome!
Nan Talbitzer CFO, marketing manager for Dr. David Cornell, DPM
GBA great way to obtain new patients that rely on the internet for information, location and phone number of practice. Local Podiatry has full filled its promise about bringing new patients to our office. Our office is bilingual, so we an explanation in Spanish. We also use the program as a training tool for our front desk,as we can listen to all phone calls that come in through. If there is a better way to handle the call it can be discussed. The only issue we have is the software needs to be updated so if a special word or sentence is said it is charged as an appointment. However when I listen to the call and I know it will not turn into an appointment I let local podiatry know and the charge is reversed. Example: A drug rep called and wanted to make an appointment to show a new it. I am sure it was a cold call and he searched local podiatrist.
FootDoc14
GBHorrible Business Practices!!!! This company provides the worst customer service I have ever experienced. They charge for wrong numbers and for patients whose insurance you don't take. The salesman promised that those patient's whose insurance we don't take would not be billed to us. Yet once we signed up and gave them our credit card it was a completely different story. I recently stopped receiving emails from them so I called to find out why and they insisted that it was a problem on my end. When I asked to speak to a technical support person, they hung up on me. Phone support staff is nasty, rude and incompetent.
Donna
GBTHUMBS UP FOR LOCAL PODIATRY! Since we have started using LocalPodiatry.com our business has increased greatly. It is a user friendly service which provides a brief description of our services and our doctor. I would recommend localpodiatry.com to help increase your patient base.