Dr. Sanjay Gandhi
GBOne of the most cost effective ways to promote your practice! At first I was skeptical. But when you have manual call review and can listen to where the calls are coming from it is very cost effective. It takes only a few minutes to listen to the monthly calls and determine the risk/benefits. You can cancel any time. And the customer service is awesome!
FootDoc14
GBHorrible Business Practices!!!! This company provides the worst customer service I have ever experienced. They charge for wrong numbers and for patients whose insurance you don't take. The salesman promised that those patient's whose insurance we don't take would not be billed to us. Yet once we signed up and gave them our credit card it was a completely different story. I recently stopped receiving emails from them so I called to find out why and they insisted that it was a problem on my end. When I asked to speak to a technical support person, they hung up on me. Phone support staff is nasty, rude and incompetent.
Dr. Barry Katzman
GBgood bang for your buck What I like best is you know exactly what you are paying for and exactly how many patients their service is getting you. There is no guess work. You know to the patient exactly how they are doing for you
Afshin Java
GBmisleading , misinformation this is the second time they pursuit me to sign up with them. The first time I had such a bad experience with them they keep your credit card on file and as they say for potential lead charge you. So I told them upfront that i don't take HMO, medical. So they charged me $200 for 5 calls. One was a sales person try to market his product, one was HMO, another had a knee problem and they were trying to convince her it is related to her foot. When I called it was impossible to get through anyone. I had to cancel my credit card. Then after almost 10 months they approached me again telling me the management of the company has changed and now everything is much more organized and all calls get filter and I wont get charged for HMO, medical patient. I was so hesitant but one the costumer service assured me that it is going to be a much more better experience. Then I got charged again for an HMO patient. When I called they told me sorry they wont give credit for that and the girl told me that the girl who signed up me had misinformed me and she shouldn't have made such a promise that the calls would get filter for HMO. So i ended up cancelling my credit card again.
Dr. Richman
GBCROOKS Only worth it if you accept every insurance possible. They do not screen calls very effectively, so you get charged for every one. If you are not on all insurance plans, you will lose money. Their customer service is less than desirable. Unfortunately i learned the hard way - - TWICE.