melissa
GBpoor customer service. I am in no way happy with this company and will not be ordering from them in the future. They are quick to charge you for the product but EXTREMELY slow to deliver. It has been 3 weeks since I have placed my order and STILL have not received it. No one answers the phone or returns calls. Save yourself the stress and go elsewhere
Michael T.
GBThe Grinch must've stole Christmas... 12/18/2012 Pending 12/18/2012 Processing Thank you for your recent order with NaturesOrganicMarket.com. Your order will ship in the next 3 to 4 business days and a tracking number will be sent by email once your order officially ships... - SEVEN business days later... 12/27/2012 Processing FUNDS COLLECTED. Auth Code: ###### Trans ID: ########## Amount: 29.86 Time: 2012-12-Thu 02:47:24 Settled previously-authorized funds. Date of feedback request: 12/31/2012 Today's Date: 1/5/2013 Still no shipment... Today's a Saturday and I won't have time until Tuesday to ask them what in blazes name is going on. Edit: They had email feedback (figured I'd need to call Tuesday), so I used it and got a speedy response. Explanation for huge delay was holidays, so I reckon that caused more delay than I was hoping for. I was given a shipment estimate. Generous rating given for politeness, will update review depending on shipping experience. Email Response by customer support: The comments for your order are: Hi Michael- We do apologize for the delay on your order. Due to the holidays part of our shipping warehouses were closed. We will ship your order promptly on Monday. Once again we do apologize for the delay and any inconvenience this may have caused. Thank you and Happy New Year! Your order has been updated to the following status: New status: Processing Please reply to this email if you have any questions. Edit: Full shipment received The shipment was broken up into two orders. One of the items they were to ship was not in stock. First portion shipped on Jan 7, 2013. Second portion shipped on Jan 18, 2013. The last item arrived Jan 25, 2013. The Grinch indeed must have stolen Christmas from this retailer, and he gave it back - over a month later... While they were nice, and I'm grateful that I eventually received everything, I'll be choosing a different retailer next time.
Malissa Brown
GBI Pd 200 dollars for my products and… I Pd 200 dollars for my products and it’s been 6 months and I still have not received anything. I tried calling and they say they lost all information, but I was charged 220 dollars on my credit card. This is terrible business.
Madeline Hensley
GBVERY DISSAPOINTED !!!! First of all It has been over 2 weeks since I placed my order and I still have not got it. They say that your order will ship within 48 hours... I sent one e-mail no response did I get , I tried calling no one would answer the phone it would say for me to hold on and someone would be with me shortly then the phone would just cut off.. tried this twice. Then I sent second e-mail they said my order would ship next day and they would send me a tracking number I am still waiting . So you see why I am so disappointed with this company and they have already charged my credit card !
Melanie Spear
GBGlad I found this site! Trying to find organic foods and products is at best, difficult. Anytime I can find an avenue for reasonably priced Organics, hey I'm in!!!