Missing order and crapy customer servicePlaced an order on the 23rd June 2023… Placed an order on the 23rd June 2023 and it still hasn't arrived. Emailed the company and was told they'd send my product. Still hasn't arrived and have emailed the companies several times asking for product or refund and haven't heard from anyone. Buyer beware.

Scam company, be warned Whether or not this product is real, I have no opinion. The company is horrid. I should have known to stop the transaction when I couldn't see what I would be billed before I made the purchase. The price all over their website is $39.95. Yet when I received the email with my receipt, I was charged $120 for 2 bottles. I was expecting something like $60 because I was getting the 2nd bottle for half price. I called immediately to try to cancel my order but was told it had already gone through (but they did try to 'offer' me a reduced price, still higher than that on their website) and I would have to wait and receive the product, email them for an RMA, and pay to send it back. They charged my card immediately. It took more than a month for the product to arrive. It took them nearly 2 weeks to issue an RMA after my sending them several emails. I could not reach them by phone anymore. When I selected 'speak to a representative' the line went dead. Now it's been nearly a month since I returned the product and they have not acknowledged the return, which took place according to USPS tracking. Of course there has been no refund either. Do not be tricked into buying from this company.

DO NOT BUY!!! DO NOT BUY!!!! This company is a scam. My card was originally declined because my bank wanted to make sure I wanted to order it. I called them and told them to keep it declined because the amount that showed up was not the amount I thought it would be. I did uncheck the auto-ship button but as soon as I hung up, the charge went through. I just received the product, but their support email does not exist and there is no way to contact this company. They had better not charge me again and I have no way to contact them to send it back. Update: I called the phone number on my credit card statement and got a "support" company. Although I unchecked the auto-ship box it was set up to auto-ship. She said she cancelled my account, and I would get an email confirming, but that was hours ago and still no email - I did get a confirmation number and I let her know that I have disputed the charge and once I get a refund, I will send the product back. I'm not very hopeful - still think it is a scam.

The worst company I've ever dealt with… The worst company I've ever dealt with online in 25 years. They routinely ignore all direct messages, and don't be fooled by the "new owner" claim - it's the same terrible experience as always. I decided to give them one last try recently after I got the "under new ownership" email and placed a bundled product order - no communication again and "something" finally showed in my mailbox nearly a month later - they substituted two items in the bundle (the whole reason I ordered it!) - for two seemingly somewhat similar items - I did NOT want these substituted items - I wanted what I ordered! They also disabled my account I can only assume so they can stop me from inquiring further (and yes I was polite, but they still ignored every message I left anyway) - Obviously zero customer service, zero - I wouldn't buy another thing from them if my life depended on it.

Delivery status Very disappointed on how long delivery is taking. I ordered 2 products on July 17th, it is now the 28th. I sent a message to customer service via email, had no response. Reason for people ordering cbd is pain,first time giving this co a try and most likely last time. I.C.