The worst company I've ever dealt with… The worst company I've ever dealt with online in 25 years. They routinely ignore all direct messages, and don't be fooled by the "new owner" claim - it's the same terrible experience as always. I decided to give them one last try recently after I got the "under new ownership" email and placed a bundled product order - no communication again and "something" finally showed in my mailbox nearly a month later - they substituted two items in the bundle (the whole reason I ordered it!) - for two seemingly somewhat similar items - I did NOT want these substituted items - I wanted what I ordered! They also disabled my account I can only assume so they can stop me from inquiring further (and yes I was polite, but they still ignored every message I left anyway) - Obviously zero customer service, zero - I wouldn't buy another thing from them if my life depended on it.

DO NOT BUY!!! DO NOT BUY!!!! This company is a scam. My card was originally declined because my bank wanted to make sure I wanted to order it. I called them and told them to keep it declined because the amount that showed up was not the amount I thought it would be. I did uncheck the auto-ship button but as soon as I hung up, the charge went through. I just received the product, but their support email does not exist and there is no way to contact this company. They had better not charge me again and I have no way to contact them to send it back. Update: I called the phone number on my credit card statement and got a "support" company. Although I unchecked the auto-ship box it was set up to auto-ship. She said she cancelled my account, and I would get an email confirming, but that was hours ago and still no email - I did get a confirmation number and I let her know that I have disputed the charge and once I get a refund, I will send the product back. I'm not very hopeful - still think it is a scam.

Don't order for Canada I put in an order and they immediately cancelled it due to 'not being able to ship to my location in canada'. They processed it as a refund and due to the exchange, I was charged $162.49 but only refunded $153.25 the following day. So I am out $9.24 because they don't have the proper systems in place to prevent my order in the first place? HORRIBLE business practice to cost the customer money for LITERALLY no service!!

Ordered my CBD oil via priority mail on… Ordered my CBD oil via priority mail on July 5th. I inquired about my package on the July 13th. The post office shipping was showing the label had been created but the package had not been received by the post office. They stated they would check the next day to see if the package moved and contact me back and neither of those things happened. I called them back on July 16th. They stated they could not recall the package but they were going to send out a new package. I received a tracking #. The tracking # says it has been stuck at a facility in California (where it shipped from to begin with) for 5 days now. Today is July 23 and I am still waiting on a package that was initially ordered on July 5th.

Great products, great info! I’m new to the CBD world, and I couldn’t be happier with how CBD Choice helped me get up to speed. I spent a good amount of time on their learning center and blog, and I came away confident in my ability to pick the right products to help with my needs. Great customer service, GREAT LEARNING RESOURCES, definitely a five-star experience. Thanks! You’ll definitely be seeing more of me!!