Missing order and crapy customer servicePlaced an order on the 23rd June 2023… Placed an order on the 23rd June 2023 and it still hasn't arrived. Emailed the company and was told they'd send my product. Still hasn't arrived and have emailed the companies several times asking for product or refund and haven't heard from anyone. Buyer beware.

The worst company I've ever dealt with… The worst company I've ever dealt with online in 25 years. They routinely ignore all direct messages, and don't be fooled by the "new owner" claim - it's the same terrible experience as always. I decided to give them one last try recently after I got the "under new ownership" email and placed a bundled product order - no communication again and "something" finally showed in my mailbox nearly a month later - they substituted two items in the bundle (the whole reason I ordered it!) - for two seemingly somewhat similar items - I did NOT want these substituted items - I wanted what I ordered! They also disabled my account I can only assume so they can stop me from inquiring further (and yes I was polite, but they still ignored every message I left anyway) - Obviously zero customer service, zero - I wouldn't buy another thing from them if my life depended on it.

DO NOT BUY!!! DO NOT BUY!!!! This company is a scam. My card was originally declined because my bank wanted to make sure I wanted to order it. I called them and told them to keep it declined because the amount that showed up was not the amount I thought it would be. I did uncheck the auto-ship button but as soon as I hung up, the charge went through. I just received the product, but their support email does not exist and there is no way to contact this company. They had better not charge me again and I have no way to contact them to send it back. Update: I called the phone number on my credit card statement and got a "support" company. Although I unchecked the auto-ship box it was set up to auto-ship. She said she cancelled my account, and I would get an email confirming, but that was hours ago and still no email - I did get a confirmation number and I let her know that I have disputed the charge and once I get a refund, I will send the product back. I'm not very hopeful - still think it is a scam.

This company is a total scam This company is a total scam. I ordered 3 bottles of supplement. They shipped 5 bottles and charged my credit card $199.99 and all I ordered was 3 bottles which was supposed to be $39.88. I sent an email to cancel the order within 30 minutes after a saw they charged my card for 5 bottles. When I got the order I shipped all 5 bottles back unopened. After waiting 30 days for my refund I called again to check on it. They confirmed They had received all 5 bottles back. I asked for my refund again and they said they would give me a refund but there was a $5.00 per bottle fee that would be deducted from my refund. They said they would give me the balance of $174.88 for my refund. I have not confirmed whether they actually credited my card yet. This is total robbery in my opinion. Do not order anything from this company.

I order 3 bottles and received 5 with a… I order 3 bottles and received 5 with a $199.88 charge. I called numerous times and finally got a live person(after leaving messages and no return call). They did give me a $70 refund. It got worse…I opened the first bottle and ate a gummy while reading the ingredients, only to find out there is corn syrup for sweetener. My Dr told me never to eat/drink anything with corn syrup. I called again, no reply to any messages. I emailed 3 times, finally getting a response telling me to take a picture of the 4 unopened bottles and they would give me instructions on returning them. 3 more emails and zero response. I’ve filed a claim with my credit card company, no decision yet.