Waiting for return slip Well, I bought a V grip, spinner knob, and a spinner knob base It’s for a steering wheel for people who have bad arthritis on their hands it didn’t work out so I tried to return it within the 30 days that I had it I’m dealing with somebody called Nick Morales so I’m waiting for him to give me a return slip but he keeps telling me tomorrow and it’s been 3 to 4 days already. He also got upset with me and told me to not buy anything from him again he was upset. so I will keep you updated as I’m still waiting for the return slip. FYI, this cost me $182.95

Best Service Let's be honest you can get medical supplies from tons of companies so me it all comes down to Customer Service. Well let me tell IndeMedical.com's customer service is not to be beaten. From getting information on products to getting quotes and shipping notice with follow up on products. Love this company!

I got what I ordered in a timely manner. I found their prices to be of a good value. The product I received was as ordered. The shipment was fairly quick and as expected. The web site is frustrating to use. Sometimes it is inconsistent and gets hung up, other times it won't complete the process of an order. I had to close, re-login, and re-enter information three or four times before it would finally get to the actual payment screen. Also, it wouldn't finish the process for a free sample of a new product. It had some issue with shipping, even though it was the same saved shipping info in my profile, of which my purchased order was shipped to. It would never progress to the final submit order page, thus I couldn't ever oder the new product sample.

Excellent product Excellent product, arrived as described. Quick shipment. Shipping was far too much, though. Seems ridiculous to spend $7 to ship a $2 item. I have since found a company who charged me $3 for the item, but zero shipping. Plus, they sent it overnight!

Customer service Its difficult trying to reach a customer service representative and mailbox is always full.