Customer service Its difficult trying to reach a customer service representative and mailbox is always full.

Excellent product Excellent product, arrived as described. Quick shipment. Shipping was far too much, though. Seems ridiculous to spend $7 to ship a $2 item. I have since found a company who charged me $3 for the item, but zero shipping. Plus, they sent it overnight!

Waiting for return slip Well, I bought a V grip, spinner knob, and a spinner knob base It’s for a steering wheel for people who have bad arthritis on their hands it didn’t work out so I tried to return it within the 30 days that I had it I’m dealing with somebody called Nick Morales so I’m waiting for him to give me a return slip but he keeps telling me tomorrow and it’s been 3 to 4 days already. He also got upset with me and told me to not buy anything from him again he was upset. so I will keep you updated as I’m still waiting for the return slip. FYI, this cost me $182.95

The BEST! To get a prompt reply and an apology for not shipping promptly would have been good. Offering a discount or coupon would have been very good. To go all out and credit the entire purchase is incredible! IndeMedical stands out by itself for being special and we appreciate being valued as customers, not just with words, but with fast and decisive action. We are customers for life now.

Very very good to work with Nick did as good of a job as one could expect. The product arrived even sooner than he suggested on the first order and as discussed on the second time. Very reassuring to work with somebody who understands the demands of people who are needing assistance of this nature in their lives such as myself. Doug