Dependable and Professional Have ordered supplies with IndeMedical twice. So far, things have gone very smoothly. Each step of the way I received updates on order status - from initial order through delivery. Prices seem fairly competitive and they are also quite professional. Would definitely order from them again and feel good to recommend them to others.

Bad Experience I ordered McKesson urine left bags #37-2845 (order no. 9201) and when the shipment arrived it raised these points: 1. The reorder no. 37-2845 did not appear on the individual packaging as it does on valid McKesson products. 2. Your packages had a printed warning that the bags contained a chemical known to cause cancer. No such warning was ever present in any of my earlier bags purchased from another supplier. 3. The box of bags came repackaged in anther box labelled Fragile and surrounded with bubble wrap. Urine bags are not Fragile nor do they have to be shipped protected with bubble wrap. 4. Attempts to contact you by phone could never reach an actual person. I think you are shipping a knock-off product that might also be harmful. I would like to get my money back if that could be arranged. I can be reached at 203-226-4198. John Lomartire

Excellent product Excellent product, arrived as described. Quick shipment. Shipping was far too much, though. Seems ridiculous to spend $7 to ship a $2 item. I have since found a company who charged me $3 for the item, but zero shipping. Plus, they sent it overnight!

The BEST! To get a prompt reply and an apology for not shipping promptly would have been good. Offering a discount or coupon would have been very good. To go all out and credit the entire purchase is incredible! IndeMedical stands out by itself for being special and we appreciate being valued as customers, not just with words, but with fast and decisive action. We are customers for life now.

Customer service Its difficult trying to reach a customer service representative and mailbox is always full.