i thought commode chair meant ability … i thought commode chair meant ability to have a potty underneath but there is not a rail for it. YOu have to push and place over potty. also there is no ability to keep leg folds from going in between which you could if there is a pot there on transfers. Also fasteners for the back are loose. However showering good.

Excellent product Excellent product, arrived as described. Quick shipment. Shipping was far too much, though. Seems ridiculous to spend $7 to ship a $2 item. I have since found a company who charged me $3 for the item, but zero shipping. Plus, they sent it overnight!

Excellent service! I have purchased catheters from IndeMedical for a year now and am very happy with the product and the service. I have found their prices to be the best and even if they cost a little more it would be worth it just because of the service. Anytime I have a question or request they answer quickly and courteously. Shipping is very quick, recently 2 days, which is great because it resolves any worry that I might run out. I have no hesitation in recommending IndeMedical as a reliable supplier.

The BEST! To get a prompt reply and an apology for not shipping promptly would have been good. Offering a discount or coupon would have been very good. To go all out and credit the entire purchase is incredible! IndeMedical stands out by itself for being special and we appreciate being valued as customers, not just with words, but with fast and decisive action. We are customers for life now.

Customer service Its difficult trying to reach a customer service representative and mailbox is always full.