Phone service was good Phone service was good, shipment was timely Product instructions for assembly were not provided and reverence to internet assembly video does not match product delivered. We are trying to assemble and will test but just to assemble the product took 2 hours and is VERY DIFFICULT when the video has nothing but music and does not match product!

Customer service Its difficult trying to reach a customer service representative and mailbox is always full.

Fast Shipping, Arizona based Company, English native speaking. Fast Shipping, Quality Products. The critical supplies we need, shipped fast with zero issues. English speaking, Arizona based company with warehouse locations throughout to allow fast and prompt shipping. Any questions I have are answered very quickly. I am spreading the word about this company, when you have medical needs, delays can be risky. Just having a quality supplier can be literally life saving. Feel confident about ordering.

Great Customer Service Whenever there has been a question or concern, IndeMedical.com has quickly responded with the individual care you need. Very impressed by their attention to details. Always expanding the products carried which gives you the ability to shop at only one website. Best overall independent merchant we have ever dealt with on the web.

Bad Experience I ordered McKesson urine left bags #37-2845 (order no. 9201) and when the shipment arrived it raised these points: 1. The reorder no. 37-2845 did not appear on the individual packaging as it does on valid McKesson products. 2. Your packages had a printed warning that the bags contained a chemical known to cause cancer. No such warning was ever present in any of my earlier bags purchased from another supplier. 3. The box of bags came repackaged in anther box labelled Fragile and surrounded with bubble wrap. Urine bags are not Fragile nor do they have to be shipped protected with bubble wrap. 4. Attempts to contact you by phone could never reach an actual person. I think you are shipping a knock-off product that might also be harmful. I would like to get my money back if that could be arranged. I can be reached at 203-226-4198. John Lomartire