Customer service Its difficult trying to reach a customer service representative and mailbox is always full.

i thought commode chair meant ability … i thought commode chair meant ability to have a potty underneath but there is not a rail for it. YOu have to push and place over potty. also there is no ability to keep leg folds from going in between which you could if there is a pot there on transfers. Also fasteners for the back are loose. However showering good.

Jewels Talk about finding treasure trove, that is exactly with Indemedical.com is. The merchandize is of highest quality, the prices are so reasonable and the customer service was just beyond amazing. The shipping was very quick and the packaging was done with the upmost care. My order was giving top priority with Nick!!!!! (he is so AWSOME). Mind you Nick made sure that all of my questions, quirks were answered; if he did not have an item, we researched together. Overall my experience with this company was great and I highly recommended. How could I put, it's like when Norm walked in Cheers bar, everyone knows your name and quirks... N

Best Service Let's be honest you can get medical supplies from tons of companies so me it all comes down to Customer Service. Well let me tell IndeMedical.com's customer service is not to be beaten. From getting information on products to getting quotes and shipping notice with follow up on products. Love this company!

I got what I ordered in a timely manner. I found their prices to be of a good value. The product I received was as ordered. The shipment was fairly quick and as expected. The web site is frustrating to use. Sometimes it is inconsistent and gets hung up, other times it won't complete the process of an order. I had to close, re-login, and re-enter information three or four times before it would finally get to the actual payment screen. Also, it wouldn't finish the process for a free sample of a new product. It had some issue with shipping, even though it was the same saved shipping info in my profile, of which my purchased order was shipped to. It would never progress to the final submit order page, thus I couldn't ever oder the new product sample.