Brian
GBCustomer service Its difficult trying to reach a customer service representative and mailbox is always full.
Ms Moore
GBThe BEST! To get a prompt reply and an apology for not shipping promptly would have been good. Offering a discount or coupon would have been very good. To go all out and credit the entire purchase is incredible! IndeMedical stands out by itself for being special and we appreciate being valued as customers, not just with words, but with fast and decisive action. We are customers for life now.
Robert Valle
GBDependable and Professional Have ordered supplies with IndeMedical twice. So far, things have gone very smoothly. Each step of the way I received updates on order status - from initial order through delivery. Prices seem fairly competitive and they are also quite professional. Would definitely order from them again and feel good to recommend them to others.
Sara G
GBExcellent product Excellent product, arrived as described. Quick shipment. Shipping was far too much, though. Seems ridiculous to spend $7 to ship a $2 item. I have since found a company who charged me $3 for the item, but zero shipping. Plus, they sent it overnight!
August
GBPhone service was good Phone service was good, shipment was timely Product instructions for assembly were not provided and reverence to internet assembly video does not match product delivered. We are trying to assemble and will test but just to assemble the product took 2 hours and is VERY DIFFICULT when the video has nothing but music and does not match product!