Stellar Customer Service I have nothing but great things to say about this company! I was shopping online for a walker for my elderly mother. I was looking to purchase the exact model that she had been using in rehab and saw it on IndeMedical.com's page. I placed the order, and found out that it had been discontinued. Nick called me, discussed my needs and did research on my behalf. A very short while later, he emailed me his recommendations and I called back to discuss my options with him. That call took place in the afternoon. Early the very next morning, the walker was on my front steps, and it's perfect!!

i thought commode chair meant ability … i thought commode chair meant ability to have a potty underneath but there is not a rail for it. YOu have to push and place over potty. also there is no ability to keep leg folds from going in between which you could if there is a pot there on transfers. Also fasteners for the back are loose. However showering good.

Excellent service! I have purchased catheters from IndeMedical for a year now and am very happy with the product and the service. I have found their prices to be the best and even if they cost a little more it would be worth it just because of the service. Anytime I have a question or request they answer quickly and courteously. Shipping is very quick, recently 2 days, which is great because it resolves any worry that I might run out. I have no hesitation in recommending IndeMedical as a reliable supplier.

The BEST! To get a prompt reply and an apology for not shipping promptly would have been good. Offering a discount or coupon would have been very good. To go all out and credit the entire purchase is incredible! IndeMedical stands out by itself for being special and we appreciate being valued as customers, not just with words, but with fast and decisive action. We are customers for life now.

Customer service Its difficult trying to reach a customer service representative and mailbox is always full.