Ms Moore
GBThe BEST! To get a prompt reply and an apology for not shipping promptly would have been good. Offering a discount or coupon would have been very good. To go all out and credit the entire purchase is incredible! IndeMedical stands out by itself for being special and we appreciate being valued as customers, not just with words, but with fast and decisive action. We are customers for life now.
August
GBPhone service was good Phone service was good, shipment was timely Product instructions for assembly were not provided and reverence to internet assembly video does not match product delivered. We are trying to assemble and will test but just to assemble the product took 2 hours and is VERY DIFFICULT when the video has nothing but music and does not match product!
Brian
GBCustomer service Its difficult trying to reach a customer service representative and mailbox is always full.
Doug Mastel
GBVery very good to work with Nick did as good of a job as one could expect. The product arrived even sooner than he suggested on the first order and as discussed on the second time. Very reassuring to work with somebody who understands the demands of people who are needing assistance of this nature in their lives such as myself. Doug
Mike
GBEverything as expected Everything as expected, but no free shipping.