Great Customer Service Whenever there has been a question or concern, IndeMedical.com has quickly responded with the individual care you need. Very impressed by their attention to details. Always expanding the products carried which gives you the ability to shop at only one website. Best overall independent merchant we have ever dealt with on the web.

Excellent service! I have purchased catheters from IndeMedical for a year now and am very happy with the product and the service. I have found their prices to be the best and even if they cost a little more it would be worth it just because of the service. Anytime I have a question or request they answer quickly and courteously. Shipping is very quick, recently 2 days, which is great because it resolves any worry that I might run out. I have no hesitation in recommending IndeMedical as a reliable supplier.

Very very good to work with Nick did as good of a job as one could expect. The product arrived even sooner than he suggested on the first order and as discussed on the second time. Very reassuring to work with somebody who understands the demands of people who are needing assistance of this nature in their lives such as myself. Doug

Bad Experience I ordered McKesson urine left bags #37-2845 (order no. 9201) and when the shipment arrived it raised these points: 1. The reorder no. 37-2845 did not appear on the individual packaging as it does on valid McKesson products. 2. Your packages had a printed warning that the bags contained a chemical known to cause cancer. No such warning was ever present in any of my earlier bags purchased from another supplier. 3. The box of bags came repackaged in anther box labelled Fragile and surrounded with bubble wrap. Urine bags are not Fragile nor do they have to be shipped protected with bubble wrap. 4. Attempts to contact you by phone could never reach an actual person. I think you are shipping a knock-off product that might also be harmful. I would like to get my money back if that could be arranged. I can be reached at 203-226-4198. John Lomartire

Stellar Customer Service I have nothing but great things to say about this company! I was shopping online for a walker for my elderly mother. I was looking to purchase the exact model that she had been using in rehab and saw it on IndeMedical.com's page. I placed the order, and found out that it had been discontinued. Nick called me, discussed my needs and did research on my behalf. A very short while later, he emailed me his recommendations and I called back to discuss my options with him. That call took place in the afternoon. Early the very next morning, the walker was on my front steps, and it's perfect!!