Phone service was good Phone service was good, shipment was timely Product instructions for assembly were not provided and reverence to internet assembly video does not match product delivered. We are trying to assemble and will test but just to assemble the product took 2 hours and is VERY DIFFICULT when the video has nothing but music and does not match product!

Fast Shipping, Arizona based Company, English native speaking. Fast Shipping, Quality Products. The critical supplies we need, shipped fast with zero issues. English speaking, Arizona based company with warehouse locations throughout to allow fast and prompt shipping. Any questions I have are answered very quickly. I am spreading the word about this company, when you have medical needs, delays can be risky. Just having a quality supplier can be literally life saving. Feel confident about ordering.

Excellent product Excellent product, arrived as described. Quick shipment. Shipping was far too much, though. Seems ridiculous to spend $7 to ship a $2 item. I have since found a company who charged me $3 for the item, but zero shipping. Plus, they sent it overnight!

Excellent service! I have purchased catheters from IndeMedical for a year now and am very happy with the product and the service. I have found their prices to be the best and even if they cost a little more it would be worth it just because of the service. Anytime I have a question or request they answer quickly and courteously. Shipping is very quick, recently 2 days, which is great because it resolves any worry that I might run out. I have no hesitation in recommending IndeMedical as a reliable supplier.

Customer service Its difficult trying to reach a customer service representative and mailbox is always full.