Stellar Customer Service I have nothing but great things to say about this company! I was shopping online for a walker for my elderly mother. I was looking to purchase the exact model that she had been using in rehab and saw it on IndeMedical.com's page. I placed the order, and found out that it had been discontinued. Nick called me, discussed my needs and did research on my behalf. A very short while later, he emailed me his recommendations and I called back to discuss my options with him. That call took place in the afternoon. Early the very next morning, the walker was on my front steps, and it's perfect!!

Phone service was good Phone service was good, shipment was timely Product instructions for assembly were not provided and reverence to internet assembly video does not match product delivered. We are trying to assemble and will test but just to assemble the product took 2 hours and is VERY DIFFICULT when the video has nothing but music and does not match product!

i thought commode chair meant ability … i thought commode chair meant ability to have a potty underneath but there is not a rail for it. YOu have to push and place over potty. also there is no ability to keep leg folds from going in between which you could if there is a pot there on transfers. Also fasteners for the back are loose. However showering good.

Very very good to work with Nick did as good of a job as one could expect. The product arrived even sooner than he suggested on the first order and as discussed on the second time. Very reassuring to work with somebody who understands the demands of people who are needing assistance of this nature in their lives such as myself. Doug

Good Good to see this company