Interesting product Active report is a really interesting product but it's not really finish/polished (web). Documentation is poor. Customer support save this product, even with all problem we are supporting and are willing to help and hotfix showstopper issue.

Saved me a lot of time and work I used the trial version to determine that the software did what I needed, and then I ordered it. I had a little bump in the road when moving to the real license, but the support person was very helpful and quickly solved the problem with me.

Good collection of Controls Good collection of products, some are very powerful (like FlexGrid, C1combo etc). The support staff are very quick to respond to any queries, they are very patient in listening and reading through the questions or issues and provide very detailed explanation along with a sample which is a big winner for a user like me. Keep up the good work!

We were looking to upgrade an older… We were looking to upgrade an older version of the spread software to work with windows 10. GrapeCity was able to work with us to upgrade to a current version of the product. Technical support and customer service were excellent.

Technical problems with SupportOne. Answers from technial support (Ashwin) are excellent. But supportone has persevering technical problems. Sometimes making a post silently aborts without stating what the problem is. HTTP returns 417. I have made an extensive debugging effort to help and sent an email on July 23. No answer as of today. The problem hit me again today, re-sent the email today.