Reservation Key has been the backbone of our business Reservation Key has been the backbone of our B&B business for three years now. The system software it's self is practical, reliable and user friendly from both the back end as an administrator and the front end for guests. And, while the platform has been wonderful, it is the customer service that really keeps us on point! Our account manager, Bradlee, is always professional incredibly efficient with response time, and there has never been a hiccup Bradlee hasn't been able to get to the bottom of. We are so grateful for Res Key from software to customer care!

I'm a big fan I'm a big fan. It has a lot of layers and capabilities, and is very "visual" which I love. There are small things I'd like to tweak, but I could say that about any program. Their customer service is very good--fast and mostly efficient.

Very intuitive reservation system Very intuitive reservation system. The programmers are always looking for ways to improve the service. We can't say enough good things about John and his team.

Our monthly subscription jumped from… Our monthly subscription jumped from $40 to $71 without explanation, and if it wasn't such a process I would have changed companies. Also, it would be a great asset if we could link our in-house rewards program through the site somehow. After inquiring, I found we are not able to do so.

Unable once again to login to our… Unable once again to login to our system at the busy time of year, support resolved and gave us a call to get our system back up and running. Great Service