I love Reservation Key! I love Reservation Key. John and his team respond quickly when I forget how to do things. They've expertly solved several problems I had in switching methods of payment processing just recently. I'm impressed with the number of reports available and I use several daily. One of the characteristics I love about a person is willingness to grow and change. Reservation Key has new features coming out all the time. The latest is the ability for a guest to cancel their registration online. I'm trying that one out right away! Awesome for our small bed and breakfast and RV park. I'm a fan!

always helpful always helpful, quick with answers, great customer service (especially Bradlee!) also very reasonably priced

A great addition to our company. Overall: We love it! If you have a handful of units and are still using spreadsheets to keep track of reservation data, do yourself a favour and sign up for RK. Easy set up, and helps owners provides a higher level of service to their guests. Definitely worth the investment. We started using it when we had 3 units. With RK, we were able to scape our operation to 22 units. Pros: -That the designers truly cared. They were active in the User Forum. We could suggest ideas and see them be implemented. -The price point made it a simple decision to to sign up even when we had just a few units. The time saved by using RK more than paid for the Monthly Fee. It was a great return on investment. -We love the AutoEmails, Yield Management Settings, being able to easily take reservations online, the Mobile Version (made taking reservations from a beach chair VERY easy). Cons: -It doesn't push our listing content to Online Travel Agents. We just update those manually. -The Property Listings have just a TextBox to describe the property. It would be nice to have some standard fields like "# of Bedrooms" or "Square Footage" so that the information could be displayed more consistently.

Unable once again to login to our… Unable once again to login to our system at the busy time of year, support resolved and gave us a call to get our system back up and running. Great Service

Bradlee is always available and willing… Bradlee is always available and willing to help. she is professional, and is always there to solve a problem.