We've been beyond happy with the… We've been beyond happy with the services, opportunities and response rates of what Res-key does. We've been more than happy to share with other innkeepers why Res-Key is the reservation service to incorporate with any business!. THANK YOU!

A great addition to our company. Overall: We love it! If you have a handful of units and are still using spreadsheets to keep track of reservation data, do yourself a favour and sign up for RK. Easy set up, and helps owners provides a higher level of service to their guests. Definitely worth the investment. We started using it when we had 3 units. With RK, we were able to scape our operation to 22 units. Pros: -That the designers truly cared. They were active in the User Forum. We could suggest ideas and see them be implemented. -The price point made it a simple decision to to sign up even when we had just a few units. The time saved by using RK more than paid for the Monthly Fee. It was a great return on investment. -We love the AutoEmails, Yield Management Settings, being able to easily take reservations online, the Mobile Version (made taking reservations from a beach chair VERY easy). Cons: -It doesn't push our listing content to Online Travel Agents. We just update those manually. -The Property Listings have just a TextBox to describe the property. It would be nice to have some standard fields like "# of Bedrooms" or "Square Footage" so that the information could be displayed more consistently.

Affordable, easy to use, outstanding customer service! Thank you for providing such excellent customer service! The ReservationKey program is the perfect solution for managing and booking reservations at our small 20 room motel. Because I travel a fair amount, being able to keep an on eye on financials and daily bookings from anywhere has been a game changer for me personally. Again, thank you, thank you!!

Our monthly subscription jumped from… Our monthly subscription jumped from $40 to $71 without explanation, and if it wasn't such a process I would have changed companies. Also, it would be a great asset if we could link our in-house rewards program through the site somehow. After inquiring, I found we are not able to do so.

Our Customer Service Representative… Our Customer Service Representative Bradlee is great! She's made the process of signing up and using Reservation Key extremely easy. Any questions or concerns are promptly addressed and rectified. Support is always available and instructions are thoroughly detailed. Switching to this system was a huge change for us... we were an old fashioned pen and paper process... but this transition has been smooth with minimal stress. Features we love would be: The way reservations are displayed on the main availability page The ability to print daily multiple reports including housekeeping sheets The ability to monitor the activity within each reservation We would highly recommend this reservation system.