I'm a big fan I'm a big fan. It has a lot of layers and capabilities, and is very "visual" which I love. There are small things I'd like to tweak, but I could say that about any program. Their customer service is very good--fast and mostly efficient.

I am so thankful that I finally found… I am so thankful that I finally found Reservation Key. I had spent so much time going through trials with other companies products. The customer service has been Fantastic (Bradlee)! I highly recommend this product to anyone that asks about my online booking system. This system has saved me so much time and it was so easy to set up and start using. My customers love the ease of use, which was my main priority. It is affordable for a small business like mine!! I am so thankful!

Our Customer Service Representative… Our Customer Service Representative Bradlee is great! She's made the process of signing up and using Reservation Key extremely easy. Any questions or concerns are promptly addressed and rectified. Support is always available and instructions are thoroughly detailed. Switching to this system was a huge change for us... we were an old fashioned pen and paper process... but this transition has been smooth with minimal stress. Features we love would be: The way reservations are displayed on the main availability page The ability to print daily multiple reports including housekeeping sheets The ability to monitor the activity within each reservation We would highly recommend this reservation system.

We've been beyond happy with the… We've been beyond happy with the services, opportunities and response rates of what Res-key does. We've been more than happy to share with other innkeepers why Res-Key is the reservation service to incorporate with any business!. THANK YOU!

Our monthly subscription jumped from… Our monthly subscription jumped from $40 to $71 without explanation, and if it wasn't such a process I would have changed companies. Also, it would be a great asset if we could link our in-house rewards program through the site somehow. After inquiring, I found we are not able to do so.