We've been beyond happy with the… We've been beyond happy with the services, opportunities and response rates of what Res-key does. We've been more than happy to share with other innkeepers why Res-Key is the reservation service to incorporate with any business!. THANK YOU!

Our Customer Service Representative… Our Customer Service Representative Bradlee is great! She's made the process of signing up and using Reservation Key extremely easy. Any questions or concerns are promptly addressed and rectified. Support is always available and instructions are thoroughly detailed. Switching to this system was a huge change for us... we were an old fashioned pen and paper process... but this transition has been smooth with minimal stress. Features we love would be: The way reservations are displayed on the main availability page The ability to print daily multiple reports including housekeeping sheets The ability to monitor the activity within each reservation We would highly recommend this reservation system.

An Easy Platform to Navigate! I have been using ReservationKey for a few years now and have been very satisfied. The only place I would like to see is improvement is with their mobile presence and being more mobile friendly. I have also done my best to coordinate my theme colors with my website colors. If the #colors could be a little easier to identify it would make this process easier. With that said, the major use of this website is very well done.

This is an absolutely wonderful reservation program! This is an absolutely wonderful reservation program. I can book and check reservations from anywhere in the world. The price is extremely reasonable. I can set up automatic emails based on payment, arrival time and date, after visit emails and just anything I want. The program prevents double booking. I can link it to VRBO and Airbnb so I don't double book. There are lots of different reports that I can generate so I know how I am doing. I can also export all my reservations as a backup and use the results in Excel or other spreadsheet. I had several other reservation programs before discovering this one, and this one is far superior to anything else I have used. I recommend it for anyone in the hospitality business!

A great addition to our company. Overall: We love it! If you have a handful of units and are still using spreadsheets to keep track of reservation data, do yourself a favour and sign up for RK. Easy set up, and helps owners provides a higher level of service to their guests. Definitely worth the investment. We started using it when we had 3 units. With RK, we were able to scape our operation to 22 units. Pros: -That the designers truly cared. They were active in the User Forum. We could suggest ideas and see them be implemented. -The price point made it a simple decision to to sign up even when we had just a few units. The time saved by using RK more than paid for the Monthly Fee. It was a great return on investment. -We love the AutoEmails, Yield Management Settings, being able to easily take reservations online, the Mobile Version (made taking reservations from a beach chair VERY easy). Cons: -It doesn't push our listing content to Online Travel Agents. We just update those manually. -The Property Listings have just a TextBox to describe the property. It would be nice to have some standard fields like "# of Bedrooms" or "Square Footage" so that the information could be displayed more consistently.