I have no quarrel with the machine… I have no quarrel with the machine itself. It seems well made and well designed - for a stairwell going from a first floor to a second floor. It is totally inappropriate for a basement stairwell however. Basement stairwells typically have heavy woodwork around the doorway, woodwork that gets in the way of the swivel mechanism. I have figured out how to cope with it but not until I creamed my arthritic knees more times than I care to count. If you are in an older house with substantial woodwork around your basement door, please consider another Bruno model (unless you have a short inseam in which case there will be no problem whatsoever). If you need a chair lift for something other than a basement stairwell, I think you will be quite happy with this Bruno model. Just watch out for the excessive woodwork of an old house!

Product is well made Product is well made, and is exactly what I need to regain some independence.

Great overall experience from sale to installation to product use Sales process was easy and not pushy. Installation date was prompt. Installation was great. The person who did it was meticulous and it was a painless experience. The chairlift is proving to be invaluable.

Doug was fabulous to deal with from the… Doug was fabulous to deal with from the initial phone call we made to the final check of the Bruno stairlift! He responded quickly and the lift was installed within days of signing a contract. He and his team adjusted everything perfectly for my tall height so getting on and off is very comfortable for me. Doug is a pleasure to deal with and I highly recommend having him address all your independent living needs.

Save a little, earn a lot. My need was urgent and my wife and I had no experience with how to proceed with getting me up just one flight of stairs. We absolutely turned it all over to Bruno and within a week I was actually saving the energy and health I sorely needed for a decent night's sleep.