All is well when it ends well Overall, we are happy with the outcome. It took over a year to go from order to installation due to supply chain issues. There was also some confusion and conflicting information regarding the kind of door and wall needed, and we ended up with a suboptimal solution that was probably not required. Once the elevator was installed, we had to have it serviced twice because it stopped working. The good news is that the company was responsive and managed to send a team within days to fix the sensors. It now seems to work fine, and we are hoping that it will continue to do so for years to come.

I have been very pleased with the… I have been very pleased with the performance of the chair lift that was installed. I must note it has only been 6 months since it was installed. I was very impressed with the installer for his fine work and he also switched controller sides with a which took extra effort but he did it will a smile. My only disappointment was there is no referral progam since I have wanted to/and have referred other people to Arrow.

It took three service calls to solve a… It took three service calls to solve a problem that could have been resolved on the first call had the technician had the right parts with him. I got charged for multiple service calls. .

We Have More Independence Now I was able to visit a friend who used Arrow Lift and was impressed. I called to make an appointment and the representative came to our home the next day. He was not pushy and told us the options we had. We decided to go with them and are so happy we did. They came in a few days and installed our stair-lifts. The young man who installed them was very efficient and hard worker. We are happy with the stair-lifts and will be able to stay in our home much longer now that stairs are not a problem.

Excellent Excellent response. Very efficient with their work . Love our new stair lift helps us to get to our basement when needed, Thank you start lif