Lift was fine and worked for the short… Lift was fine and worked for the short time we had it… however, buyer beware. The buy back offer is a bit misleading. We were told at the time we purchased this lift that we would get back a certain percentage back if we no longer needed the lift, even since it was a remanufactured unit. We had it for less than 14 months and were expecting at least 20% back. However, when it came time to have it uninstalled, we were told that “since it was a reconditioned lift the buy back was determined by the date the lift was built not when it was installed”. Also at that time, we were told that we wouldn’t be getting anything back because of the this manufactured date and that it was beyond the buy back timeframe. She said she would make an exception in our case and give us 10% back which calculated to $300.00. We’ve already received the $300 and appreciate how quickly you got this to us…this buy back program should be a litt clearer at the time of purchase.

My Mothers Basement Is a large part of… My Mothers Basement Is a large part of her home without her arrow lift she would have no access to her basement thanks Arrow Lift

I used Arrow Lift to put in a stairway… I used Arrow Lift to put in a stairway lift on a curved set of stairs that I thought would be impossible to do. They did a perfect and beautiful job. Not cheap but very well done. We are very pleased with the results and it is serving us well. we debated about whether we should install it but now almost 2 years later I can't imagine how we would've lived without it.the

All is well when it ends well Overall, we are happy with the outcome. It took over a year to go from order to installation due to supply chain issues. There was also some confusion and conflicting information regarding the kind of door and wall needed, and we ended up with a suboptimal solution that was probably not required. Once the elevator was installed, we had to have it serviced twice because it stopped working. The good news is that the company was responsive and managed to send a team within days to fix the sensors. It now seems to work fine, and we are hoping that it will continue to do so for years to come.

I have been very pleased with the… I have been very pleased with the performance of the chair lift that was installed. I must note it has only been 6 months since it was installed. I was very impressed with the installer for his fine work and he also switched controller sides with a which took extra effort but he did it will a smile. My only disappointment was there is no referral progam since I have wanted to/and have referred other people to Arrow.