Jane/John Doe
GBNOT A PLACE FOR YOUR LOVE ONE Silverado Frederick Management team is unfriendly, unprofessional, rude, inattentive, etc. They will ignore, avoid, disregard and/or dismiss any family concerns in the wellbeing and safety of love ones is brought to their attention. Not a safe place for your loved one. Silverado founder wrote a book which is given to families to read it may be more beneficial for the management staff at the Frederick location to be required to do the same. Silverado’s only priority is the almighty dollar. The overall care and wellbeing of their residents is of minimal concern. Stay away Silverado Fredrick is not what they advertise. Lack of proper medical staff on site, high employee turnover, poor food and drink items, dirty dishware, insignificant staff CPR certified especially during meal time, inadequate/minimal if any social activities. If you plan a visit, come on the weekend to get the real picture not the horse and pony show they love to present!!
Nancy R
GBMy father is there now - smiling & well cared My father is there now. He unfortunately barely knows who I am, but when I am there he is smiling, well groomed and well cared for. I visit many times week, always unannounced- and the care he is receiving and all the other residents there are wonderful. Yesterday they were playing music, the staff & the residents who are able to dance were dancing. Those in wheel chairs they took their hands and made them part of festivities. My dad is my hero, and I am so glad he is getting the care he deserves.
Colleen P.
GBThe staff at Silverado North Shore is… The staff at Silverado North Shore is outstanding! The facility is lovely, but the people who work at Silverado are what make it a wonderful, caring community. Not only did every staff member know my dad, but they knew our families and the friends who would frequently visit. They prioritized his physical health, but also created a joyful environment and got to know the person who was in their care. We were so happy with our experience at Silverado!
Jim Firzlaff
GBSilverado Red Rock in Las Vegas has… Silverado Red Rock in Las Vegas has continually been working productively with our dad in their Nexus program. Actively engaging him and involving him in short trips and activities. Despite his memory issues he is living a quality and happy life. Thank you for being there for our loved ones! :)
david k
GBSilverado really provides a wonderful experience I have been searching for a local Mental care residence for a dear friend who unfortunately has advancing Alzheimers. Silverado gave us a wonderful vibe. On our visit, they truly displayed so much compassion, and a personal interest beyond any we have seen. They have music therapy class, they had a shadow box outside each client's door with a snapshot of their lives. Even "therapy dogs and cats" for all to love on. The food was super. What a great experience that would be an easy choice to recommend. David Koffs