Kirsten M.
GBDo it and don't look back We have airbnb rentals in the Seattle area. I was debating getting a virtual assistant from the Philippines for a while, but I had a lot of concerns and reservations about it. As a customer, I've had a lot of terrible customer service interactions with reps who were in other parts of the world. The English was terrible and the accent can be so thick that you legitimately don't even know what they're saying. Awful. I reached out to Iemployee and they did a really good consult for me. They shed light on my worries and hesitancies and I decided to jump in...I'm glad I did. My lovely Maricel has been with me for just short of two months now and I couldn't be more ecstatic about her. She really is my right hand woman now and helps me with a ton. Her English is great and she even has a master's degree (jeez I don't even have a master's degree LOL). If all goes well, I'm hoping to add another part time virtual assistant within a couple months.
Peter
GBGreat customer service Great customer service. They seem to be a small business compared to the other bigger brands, but I'm perfectly okay with that if it means I get taken care of. Began the process of recruiting with them today. I was walked through every detail and they answered all of my questions. Happy so far.
Abigael Lakana
GBLove my Chique I operate two med spa locations and I needed someone to help with front desk duties and decided to go virtual. We hired Chique through I-Employee and we couldn't be happier. She's very thorough and a self-starter. Things get done very efficiently and I'm finally able to breathe. I went through about 4-5 girls here in the States for the role, and it was a disaster. They don't want to work and they don't listen. Turnover rate has been a disaster for me as well. Now I pay less than half the cost of one of my US girls and get a ton more value out of her. I'm happy.
Mike Connelly
GBNo complaints 2 years 2 months with my virtual assistant. Wish they weren’t called assistants because mine does much more. It’s a full scale employee, just located in the Philippines.
Andrea W.
GBYou pay for a VA, you get a whole team behind you I made the jump to get an executive assistant. Found Denis and i-Employee and decided to give them a shot. Recruitment took under a week and then I got started with my assistant Belle. She has been super helpful and made my life a lot easier. The extra value comes from i-employee customer service. I'm constantly getting checked up on and the VA goes through review calls with them multiple times a week. The preventative care to catch things before they muster is super important...I actually didn't realize how important before I went through the process. Reporting daily, I get screenshots of the VA's workday sent to my inbox along with what they worked on for that day. The full transparency and accountability has been huge. I know my investment into a part time VA is being utilized daily, no surprises. Couple months in, so far so good.