Wow, exceeded all my expectations The whole experience from start to finish has been amazing and exceeded all my expectations. Not to mention I saved 3,000 compared to what I was quoted by my local hearing aid store. My fitting appointment with Will was outstanding and he was gracious and professional and I appreciated all his suggestions. I would highly recommend Direct Hearing

Don’t go anywhere but here! Amazing! You need to get your hearing aids from Direct Hearing. The follow through service is excellent and I saved $2000 by going through this company. I was worried about not being able to go into an office for the initial adjustment but Will did it remotely. It was easy, so helpful and just as good (if not better) than going through an audiology office. I can’t recommend them ( and Will) enough! I’d do 10 stars if I could!

Phonak Hearing Aids So far, so good. Am reluctant to write a "final" review until I've experienced the hearing aids - and service - for one year. However, to date, all is going well.

AMAZING Customer service!!!!!!!!!!!!!! AMAZING Customer service. I was very skeptical at first since I had always dealt with local hearing aid companies. I had ordered and was using the Signia C&G 7IX from one of those local companies. I paid $4200 for the pair. I only had them for two weeks and saw the Direct Hearing website offering them for over $1000 less!. I immediately returned the pair I had just bought and was told that Direct Hearing prices weren't true, and that I would have to pay for every adjustment, and that they were probably a bogus company. NOT TRUE!!!! I ordered them and got them within a week. Direct Hearing immediately responded to my text messages, set up a remote consult, and adjustments. Will Russell was FABULOUS! I was a bit nervous about a remote adjustment, but it went SO SMOOTHLY I will forever use Direct Hearing!

Amazingly fast and very competent service Very fast response to questions, as well as very fast shipping. They shipped my hearing aids out 2 days after I ordered them. They quickly followed up with a video call to "fine tune" them. Compared to working with an audiologist office (which I did last time) it was a nearly miraculous short time from ordering to having my hearing aids perfectly adjusted. And needless to say, their prices are unbeatable.