Excellent service Will, the Direct Hearing audiologist was great. Knew what he was doing and ran the entire hearing aid review and update process very professionally. Made the whole process easy. Best decision i have made was to buy from Direct Hearing even though I had some reservations being in Australia. Everything from purchase to adjustment has been great. They do exactly what they say.

The Phonak Audeo L90's are life… The Phonak Audeo L90's are life changing. 10 years ago I spent 8 grand on junk and little support from the audiologist who sold them to me. These state of the art aids cost a fraction and the online support and fine tuning I received from Will is nothing less than awesome! Highly recommend.

So far I’m amazed So far I’m amazed! They have outstanding deals on their website (and let’s be honest hearing aids are very expensive). You can communicate with them via text messages and emails and they are VERY responsive! This is so comfortable for people with hearing disability like myself. Trey Peach was fast, effective and to the point! Knowledgeable person! Made this whole process a pleasure! You can use a few payments methods as well so that is just so thoughtful! They also accept Care Credit! Yey! Cannot wait to receive my hearing aids soon!

Direct Hearing helped me select the… Direct Hearing helped me select the device that was the most comfortable for me. The followup on fine tuning the devices was online and provided crystal clear hearing. William Russell took the time to resolve my hearing requirements. Thanks also to Christine Joest, Trey Ryan and Bobbi Nazworth.

Top Notch Interactions Three different folks at Direct Hearing impress me. Each was gracious & competent. Trey, the rep who took my initial call was informative & followed up with helpful texts as I got my funding in place. The woman who confirmed my hearing test was friendly & helpful in noting my questions. Ryan was exceptional as he had a video call with me to test/program the devices. Thank you Direct Hearing!