AMAZING Customer service!!!!!!!!!!!!!! AMAZING Customer service. I was very skeptical at first since I had always dealt with local hearing aid companies. I had ordered and was using the Signia C&G 7IX from one of those local companies. I paid $4200 for the pair. I only had them for two weeks and saw the Direct Hearing website offering them for over $1000 less!. I immediately returned the pair I had just bought and was told that Direct Hearing prices weren't true, and that I would have to pay for every adjustment, and that they were probably a bogus company. NOT TRUE!!!! I ordered them and got them within a week. Direct Hearing immediately responded to my text messages, set up a remote consult, and adjustments. Will Russell was FABULOUS! I was a bit nervous about a remote adjustment, but it went SO SMOOTHLY I will forever use Direct Hearing!

Direct Hearing helped me select the… Direct Hearing helped me select the device that was the most comfortable for me. The followup on fine tuning the devices was online and provided crystal clear hearing. William Russell took the time to resolve my hearing requirements. Thanks also to Christine Joest, Trey Ryan and Bobbi Nazworth.

Severe hearing troubles With the severe hearing loss I have, from start to the arrival and into the programming of the hearing aids has been great. Still getting used to them as I’ve only had these a couple of weeks. So far so good. The staff has been great to work with. From emails, phone calls and texts, top notch service.

It's good to be able to trust a vender Looked all over for Widex product called SoundConnect. DirectHearing has it at a competitive price with good, fast, shipping.

Highly recommend Direct Hearing, LLC Although the particular hearing aids I purchased did not work out for me and I had to return them, I will definitely be contacting Direct Hearing for a different pair. Their service technician, Geza, was very helpful and understanding during my trial period. I highly recommend this company.