Lens factory has been nothing but… Lens factory has been nothing but accommodating. The first order wasn’t exactly what I asked for, but this one is correct and their customer service is excellent.

My order for high-density lenses went perfectly throughout the entire process Received my order for high-density lenses on-time just as promised. Everything was just as ordered, with the lenses perfectly installed in the new frame I provided. Saved over $180.00 compared to the quotes obtained from local optometry businesses. I was kept informed regarding my order status for the entire process, including shipping and delivery. I will definitely use LensFactory for any future eye ware needs that I have.

Oh my goodness! THE BEST! Oh my goodness! I cannot tell you how happy I am with my glasses! I am used to spending over $700. This time I ordered my own frames and brought to my eye drs. Was told they couldn’t work with my frames after they had them for two weeks. They also needed to wait for my payment to clear though I have been a patient and had insurance for more than10 years! Lens Factory took my frames and prescription with several requirements and prep and returned them perfectly! I tested each thing worried one thing wasn’t going to be correct! The last was transition lens and my gosh went outside perfect and I bought the lower cost house brand transition! Go for it this place is amazing! Less than $250.00 frames and all!!

Warning before orderingGreetings: Greetings: We have received your glasses! Due to Glass material and coating options, the average turnaround time can be long. Due to glass lens shortages, it may take up to 30 business days and sometimes longer for some orders. Business days are Monday thru Friday and exclude holidays. Often times we are quicker, but keep in mind that every pair of lenses is 100% unique and customized to you. Most importantly, we want your vision to be its best. Thanks for entrusting us with that task and please reach out if you have any questions along the way. Best Regards, support

Amazing at thinning my lenses! Amazing and definitely worth the price. I accidentally put in the wrong purchase and the person working on my glasses emailed me to double check. My glasses weren't broken but I was just upset at how thick my lenses were from my eye doctors. I paid 300 dollars for my lenses to be 1 cm thick....I was able to pay 250 for it to be half a cm. I would definitely would use this service again next year too! I love my new glasses