Hard to get refund for cancelled purchase I canceled my purchase prior to receiving any products or services. A charge of $4950.00 was placed against my credit card at the beginning of my activity with Yes Hearing, and I have been struggling to get this charge removed. I contacted my credit card issuer and filed a formal dispute. Buyer beware!!

YesHearing Bravo! I am so grateful for these hearing aids. They make a world of difference for me. Having the audiologist come to my home and program the hearing aids was great. Once I put them on in the morning, I leave them on all day until I go to bed. I can't feel them, it feels like having new ears. I no longer have to ask people to repeat themselves. I can hear everything even in crowded situations. I didn’t realize I was not participating in events and meetings because I couldn’t hear. I also read that people that don’t address their hearing problems are more prone to dementia and Alzheimer’s disease. At 77 years old I want to do everything I can to stay healthy. I can resume my ceramic studio work as I can now join in the conversations of my fellow potters. I also like being able to recharge them in the pod that comes with them and I can change volume and situations right on my iPhone. Last but not least, everyone at YesHearing has been very helpful in the process, has called or texted me to see how I am doing. Thanks again, Sincerely Gayl Swarat.

Unscrupulous Company Spoke to a Matthew April, 8 024 on first call set up an appointment for a consultant to show me different type of hearing aids . She arrived with a predetermined Behind the Ear Aid , the wire from aid was so short it sat on top of my ear .After several days of aid falling off my ear requested a ear mold be made and longer wires for my next appointment 10 days away .One day before appointment was told they no longer make ear molds and manufacture had not delivered wires. requested a refund . Contacted my CC company to let them know what was happening they told me Yes Hearing billed me for entire amount 1 week after initial contact Matthew told me I had 45 days from my first appointment to cancel the order for a full refund, Run away from Yes Hearing , they are not who they pretend to be

I AM SO PLEASED WITH YES Yes hearing is great. They truly care about my needs. Everyone at Yes has given me more time, more attention, and more respect than I have received in total from all the hearing clinics I've been to combined. Yes Hearing does a profoundly professional job, and they do it all online and by telemedicine appointments. This helps keep their cost lower, which saves me money, but also allows them to provide much better and more personalized care for my hearing needs. I couldn't be more pleased. After all, it is impossible to improve on perfection. And perfection is exactly what Yes Hearing has achieved in their customer care.

Leyla is a great Yes Hearing Ambassador Thanks to Leyla I can hear clearly now. She is responsive and thorough. She, along with Kayla the audiologist, made the process of getting hearing aids easy and understandable. I will be quick to recommend Yes Hearing to others