Unscrupulous Company Spoke to a Matthew April, 8 024 on first call set up an appointment for a consultant to show me different type of hearing aids . She arrived with a predetermined Behind the Ear Aid , the wire from aid was so short it sat on top of my ear .After several days of aid falling off my ear requested a ear mold be made and longer wires for my next appointment 10 days away .One day before appointment was told they no longer make ear molds and manufacture had not delivered wires. requested a refund . Contacted my CC company to let them know what was happening they told me Yes Hearing billed me for entire amount 1 week after initial contact Matthew told me I had 45 days from my first appointment to cancel the order for a full refund, Run away from Yes Hearing , they are not who they pretend to be

I AM SO PLEASED WITH YES Yes hearing is great. They truly care about my needs. Everyone at Yes has given me more time, more attention, and more respect than I have received in total from all the hearing clinics I've been to combined. Yes Hearing does a profoundly professional job, and they do it all online and by telemedicine appointments. This helps keep their cost lower, which saves me money, but also allows them to provide much better and more personalized care for my hearing needs. I couldn't be more pleased. After all, it is impossible to improve on perfection. And perfection is exactly what Yes Hearing has achieved in their customer care.

The employees and product My experience with Connect Hearing was excellent. Mark and Brandi at your location in New Smyrna are the best example of dedicated employees for your company. The hearing aids that they fitted me with are the top of the line. They are more than what I expected. Thank you Mark and Brandi.....

New but not working I received my new hearing aids then went through the two sessions to install the app on my phone then do the hearing test and when it was over there was no noticeable audio from the hearing aids. They said they would look into why they did not work and get back to me. That was Friday and it is now Tuesday night and nothing. I'm not impressed with support and will request a refund if nothing happens soon.

My experience with yes hearing was…life changing My experience with yes hearing was extremely positive. I had given up hope at getting hearing aids that actually helped me. My representative gave me accurate price quotes and detailed descriptions. She is a pleasure to work with and has made every effort to see to my needs.