MJ
GBOK I thought it was going to be a scam OK I thought it was going to be a scam. I did not receive my order and like a month had gone by. I contacted Ublin via email to explain the problem. I'll admit I was upset in my email. They gave me the best customer service Long story short they apologized that I did not get my order and remade my glasses and sent them to me. All the while they were checking on me to make sure I was good. I received my glasses (the second ones). and I LOVE them. the quality is great, the prescription is great. The Customer service IS GREAT. and customer service is a big thing to me. Oh yeah, i'm getting more glasses. This is my ultimate go to for glasses. Never did get my 1st order!!
Ritag
GBGood not great My experience was good but not great. Some of the frames that I selected were a bit different in person. I did try them on before hand. They looked different. It was off.
Corey
GBVery good customer service. I received the glasses and the prescription wasn't correct. However, I started to email them and they began to answer with an a day or 2. We emailed each day about what needed to be done. So now I'm waiting on a new pair glasses with my prescription. So I only gave it a 4 because I haven't received my the period but they should be in the mail song. It was great just to email them evetoday. They got back to you immediately. I will use this company again
Mia Marisa Gonzales-Sisk
GBI LOVE my glasses I LOVE my glasses. I’ve been looking for something different & boy did I find it. Ordering was simple. They arrived in about a month. I purchased two prescription glasses for less than one pair in the US. I had a problem with one pair and contacted customer service . They were prompt and assisted me with a new pair for a small fee (I waited over 30 days to contact them). I will definitely be buying more glasses from Ublins.
Micheal Hawkins
GBThe fact that I was able to try on and… The fact that I was able to try on and kind of see what the glasses looked on my face before hand and the fact that you had so many choices that were reasonable for someone on a budget. Thank you so much. I will use you all again in the future.