David
GBWow! Wow, I'm genuinely impressed! Had a little hiccup with my order, and the GlassesPro team was on it like lightning. They weren't just quick; they really listened and made sure everything was sorted out. It's so refreshing to see a company that genuinely cares about their customers like this. Big thumbs up from me, and I'll definitely be recommending them to friends!
Denise
GBIs this a real company? A charge to my credit card was made the day of the order. This is not customary or appropriate. A charge is supposed to made on the day of shipment. My frames were never received. I feel I got a run around after a few phone calls. I had to file a dispute with my credit card company to halt payment because I couldn't rely on GlassesPro to do the proper thing. UPDATE: A refund was posted to my credit card account today in response to my initial review.
William Monger
GBQ&A is a bit problematic… Once I got past the questions I had prior to ordering, everything went well. I had questions on how to order. you responded with a request for more information. When I sent the info, a mail came telling me to be patient and to not start additional tickets. This happened twice. Your system needs some work. Update: received the sunglass attachment. fits well. Am satisfied.
Yvonne Carlone
CAThey were punctual and very polite They were punctual and very polite. They did not have loud offensive music. Even though it took longer they stayed to complete the work finishing the job completely. I have no problem recommending your business to others. Thank you.
Thomas M
GBtook my money and no product We ordered a pair of glasses for 120.21 they kept saying product backordered. When I requested they cancel the order after waiting many months and return our money nothing happened. they wont answer the phone, just awful customer service...lost money..lodged a complaint with the BBB & the Maryland DA and Office of Consumer Affairs