Thomas M
GBtook my money and no product We ordered a pair of glasses for 120.21 they kept saying product backordered. When I requested they cancel the order after waiting many months and return our money nothing happened. they wont answer the phone, just awful customer service...lost money..lodged a complaint with the BBB & the Maryland DA and Office of Consumer Affairs
Charlene Thornton
GBNew Eye Glass Frame Review No problems with communicating, carefully explained the steps and time line. Frames were delivered when they said they would be and price was reasonable for designer frames. Thanks so much
David
GBWow! Wow, I'm genuinely impressed! Had a little hiccup with my order, and the GlassesPro team was on it like lightning. They weren't just quick; they really listened and made sure everything was sorted out. It's so refreshing to see a company that genuinely cares about their customers like this. Big thumbs up from me, and I'll definitely be recommending them to friends!
GCB
GBGlassesPro has a really slick ordering… GlassesPro has a really slick ordering process with a wide selection of eyeglasses. I placed an order last evening and decided go with the BOGOHALF option. I sent an email after hours to cancel my order and received a response this morning confirming my request. I was able to place a new order. I successfully ordered from GlassesPro a couple of years ago. Looking forward to receiving my new glasses.
Denise
GBIs this a real company? A charge to my credit card was made the day of the order. This is not customary or appropriate. A charge is supposed to made on the day of shipment. My frames were never received. I feel I got a run around after a few phone calls. I had to file a dispute with my credit card company to halt payment because I couldn't rely on GlassesPro to do the proper thing. UPDATE: A refund was posted to my credit card account today in response to my initial review.