Argelia Pineda Reyes
GBTakes longer time than expected The order took 30 days but I finally got what I ordered. Nice quality reading glasses. The company is located in Canada therefor the shipping takes longer time.! The only Hassel is shipping & mailing time. But you get a tracking number.
Cheryl Holliman
GBNo customer service never returned my… No customer service never returned my emails never took responsibility for poor quality work. Avoid this co at all cost Glasses were just bifocals with a small space to see normally. I asked how to fix the problem and was told a ticket was made but absolutely no attempt to make these glasses good. Very disappointed Trying to help my 94 year old father n law get a good pair of affordable glasses and got stuck with junk. Avoid this company if you need to see
Denise
GBIs this a real company? A charge to my credit card was made the day of the order. This is not customary or appropriate. A charge is supposed to made on the day of shipment. My frames were never received. I feel I got a run around after a few phone calls. I had to file a dispute with my credit card company to halt payment because I couldn't rely on GlassesPro to do the proper thing. UPDATE: A refund was posted to my credit card account today in response to my initial review.
Melinda Burgess
GBAmazing Wow what an amazing experience. I was stressed after crushing my 1 month old glasses that I had just purchased from a different local place. A quick visit to your website and 2 weeks later I have 2 sets of glasses for almost half the price I paid previously. Great fit/exactly what I was looking for. I really appreciate it. Thanks. I know where I am getting all my eyeglasses from now on.
Winston Dy
GBUnreliable customer service and fraudulent warranty advertising I ordered two pairs of glasses about a year ago. They had promotion bogo 50% off. I noticed one of my frames had a slight crack on the temple arm. I reported the crack to glassespros customer service. They sent me a replacement temple right away but it was scratched. I informed them of the issue and they sent me a new temple arm. The new temple arm was not a good fit on my frames. It would not open up all the way because it had a manufacturing flaw. I reported this to customer service and they told me I already received two replacement arms so they couldn't do anymore for me. They didn't care that neither replacement was satisfactory. They basically told me to pay for assistance at my local optician even though it was under their warranty period still. I was not happy about their lack of customer service with my issue. I will not recommend this seller to anyone. They are not reputable and they don't deserve to be in business.