Denise
GBIs this a real company? A charge to my credit card was made the day of the order. This is not customary or appropriate. A charge is supposed to made on the day of shipment. My frames were never received. I feel I got a run around after a few phone calls. I had to file a dispute with my credit card company to halt payment because I couldn't rely on GlassesPro to do the proper thing. UPDATE: A refund was posted to my credit card account today in response to my initial review.
Eileen Drabinski
GBA couple of frustrating delays in… A couple of frustrating delays in getting these glasses, but I was very happy with the product once it arrived. The frames were the same style as the ones I previously bought through an optician, but notable sturdier. Definitely a big jump in quality and I’d order again from GlassesPro. Thanks.
Yvonne Carlone
CAThey were punctual and very polite They were punctual and very polite. They did not have loud offensive music. Even though it took longer they stayed to complete the work finishing the job completely. I have no problem recommending your business to others. Thank you.
Thomas M
GBtook my money and no product We ordered a pair of glasses for 120.21 they kept saying product backordered. When I requested they cancel the order after waiting many months and return our money nothing happened. they wont answer the phone, just awful customer service...lost money..lodged a complaint with the BBB & the Maryland DA and Office of Consumer Affairs
Sheila Sawyer
GBGreat Customer Service, Great Product I had cataract surgery and ordered the wrong shades for an older pair of glasses, the numbers were faded and hard to read. Customer Support was very courteous and helpful, asked for a picture, got the correct numbers. The shades had been discontinued so they sent lovely frames/shades as a replacement. I highly recommend, trust, and will buy my future glasses from glassespro. Well Done Glassespro!