Melinda Burgess
GBAmazing Wow what an amazing experience. I was stressed after crushing my 1 month old glasses that I had just purchased from a different local place. A quick visit to your website and 2 weeks later I have 2 sets of glasses for almost half the price I paid previously. Great fit/exactly what I was looking for. I really appreciate it. Thanks. I know where I am getting all my eyeglasses from now on.
Charlene Thornton
GBNew Eye Glass Frame Review No problems with communicating, carefully explained the steps and time line. Frames were delivered when they said they would be and price was reasonable for designer frames. Thanks so much
Jérémy Lévesque
CAGood and trustable I broke my easyclip sunglasses a week ago and this family-owned compagny was there to help me. My experience with them has been sincerely great! The customer service is *chef kiss*, and the site is really well done! I had no problem with any steps of the transaction. Its a really good and trustable site web/compagnie! I bought my sunglasses from Canada-Quebec and the shipping price was really affordable to!
Cheryl Holliman
GBNo customer service never returned my… No customer service never returned my emails never took responsibility for poor quality work. Avoid this co at all cost Glasses were just bifocals with a small space to see normally. I asked how to fix the problem and was told a ticket was made but absolutely no attempt to make these glasses good. Very disappointed Trying to help my 94 year old father n law get a good pair of affordable glasses and got stuck with junk. Avoid this company if you need to see
Winston Dy
GBUnreliable customer service and fraudulent warranty advertising I ordered two pairs of glasses about a year ago. They had promotion bogo 50% off. I noticed one of my frames had a slight crack on the temple arm. I reported the crack to glassespros customer service. They sent me a replacement temple right away but it was scratched. I informed them of the issue and they sent me a new temple arm. The new temple arm was not a good fit on my frames. It would not open up all the way because it had a manufacturing flaw. I reported this to customer service and they told me I already received two replacement arms so they couldn't do anymore for me. They didn't care that neither replacement was satisfactory. They basically told me to pay for assistance at my local optician even though it was under their warranty period still. I was not happy about their lack of customer service with my issue. I will not recommend this seller to anyone. They are not reputable and they don't deserve to be in business.