Charlene Thornton
USNew Eye Glass Frame Review No problems with communicating, carefully explained the steps and time line. Frames were delivered when they said they would be and price was reasonable for designer frames. Thanks so much
Abioye Tela
USMy household is becoming glassespro addicted Last year my husband bought a glasses frame online from glassesspro.com and he was unsure if it would fit his lenses, but when the frame married it was perfect. Today, I chose to give my glasses frame measurement a trail on glassespro website. I discovered that the website was easy to navigate through and the measurement was available for my lenses. The most beautiful thing is that I got 15% off as a first time customer and the frame ships free. Yay!
Denise
USIs this a real company? A charge to my credit card was made the day of the order. This is not customary or appropriate. A charge is supposed to made on the day of shipment. My frames were never received. I feel I got a run around after a few phone calls. I had to file a dispute with my credit card company to halt payment because I couldn't rely on GlassesPro to do the proper thing. UPDATE: A refund was posted to my credit card account today in response to my initial review.
Cheryl Holliman
USNo customer service never returned my… No customer service never returned my emails never took responsibility for poor quality work. Avoid this co at all cost Glasses were just bifocals with a small space to see normally. I asked how to fix the problem and was told a ticket was made but absolutely no attempt to make these glasses good. Very disappointed Trying to help my 94 year old father n law get a good pair of affordable glasses and got stuck with junk. Avoid this company if you need to see
David
USWow! Wow, I'm genuinely impressed! Had a little hiccup with my order, and the GlassesPro team was on it like lightning. They weren't just quick; they really listened and made sure everything was sorted out. It's so refreshing to see a company that genuinely cares about their customers like this. Big thumbs up from me, and I'll definitely be recommending them to friends!