Satisfied Customer
GBAn Excellent Company I recently ordered 2 pairs of glasses with a complex prescription. The company provides quality products at reasonable prices and they make sure that they are made correctly. I had a minor issue and they resolved it very quickly in a caring and understanding way unlike many other companies. I highly recommend them for all of your eyeglass needs for your family. I'm sure they will give you the excellent service they provided me.
Winston Dy
GBUnreliable customer service and fraudulent warranty advertising I ordered two pairs of glasses about a year ago. They had promotion bogo 50% off. I noticed one of my frames had a slight crack on the temple arm. I reported the crack to glassespros customer service. They sent me a replacement temple right away but it was scratched. I informed them of the issue and they sent me a new temple arm. The new temple arm was not a good fit on my frames. It would not open up all the way because it had a manufacturing flaw. I reported this to customer service and they told me I already received two replacement arms so they couldn't do anymore for me. They didn't care that neither replacement was satisfactory. They basically told me to pay for assistance at my local optician even though it was under their warranty period still. I was not happy about their lack of customer service with my issue. I will not recommend this seller to anyone. They are not reputable and they don't deserve to be in business.
Jérémy Lévesque
CAGood and trustable I broke my easyclip sunglasses a week ago and this family-owned compagny was there to help me. My experience with them has been sincerely great! The customer service is *chef kiss*, and the site is really well done! I had no problem with any steps of the transaction. Its a really good and trustable site web/compagnie! I bought my sunglasses from Canada-Quebec and the shipping price was really affordable to!
GCB
GBGlassesPro has a really slick ordering… GlassesPro has a really slick ordering process with a wide selection of eyeglasses. I placed an order last evening and decided go with the BOGOHALF option. I sent an email after hours to cancel my order and received a response this morning confirming my request. I was able to place a new order. I successfully ordered from GlassesPro a couple of years ago. Looking forward to receiving my new glasses.
Thomas M
GBtook my money and no product We ordered a pair of glasses for 120.21 they kept saying product backordered. When I requested they cancel the order after waiting many months and return our money nothing happened. they wont answer the phone, just awful customer service...lost money..lodged a complaint with the BBB & the Maryland DA and Office of Consumer Affairs