Thomas M
GBtook my money and no product We ordered a pair of glasses for 120.21 they kept saying product backordered. When I requested they cancel the order after waiting many months and return our money nothing happened. they wont answer the phone, just awful customer service...lost money..lodged a complaint with the BBB & the Maryland DA and Office of Consumer Affairs
Satisfied Customer
GBAn Excellent Company I recently ordered 2 pairs of glasses with a complex prescription. The company provides quality products at reasonable prices and they make sure that they are made correctly. I had a minor issue and they resolved it very quickly in a caring and understanding way unlike many other companies. I highly recommend them for all of your eyeglass needs for your family. I'm sure they will give you the excellent service they provided me.
Denise
GBIs this a real company? A charge to my credit card was made the day of the order. This is not customary or appropriate. A charge is supposed to made on the day of shipment. My frames were never received. I feel I got a run around after a few phone calls. I had to file a dispute with my credit card company to halt payment because I couldn't rely on GlassesPro to do the proper thing. UPDATE: A refund was posted to my credit card account today in response to my initial review.
Michael Rowlings
GBGot the Rx right on the mark.. Got the Rx right on the mark... Glasses were as described... I wish they would do a better job of explaining the sizing of the eyeglasses. These frames were too small for my face and I feel a better explanation of the frame size relative to the facial dimensions would have helped me get the right frame.
David
GBWow! Wow, I'm genuinely impressed! Had a little hiccup with my order, and the GlassesPro team was on it like lightning. They weren't just quick; they really listened and made sure everything was sorted out. It's so refreshing to see a company that genuinely cares about their customers like this. Big thumbs up from me, and I'll definitely be recommending them to friends!