There was a delivery problem but Cyxus… I never received my product. Cyxus is legally responsible for refunding the product or replacing the item with a new one. However, they say as if the logistics company was responsible for the issue, refusing to take any action. They should legally pay me back first and then file a complaint on their own if they used an insured delivery service. I believe that the good reviews are mostly fake. Don't fall for it. Their customer service attitude is ridiculous. Don't take the risk please for your own sake. As a corporate misconduct professor, I find the way they handle this issue very much disppointing. Sincerely hope that Cyxus's business goes down in the near future.

Service without Support Ordered glasses and was contacted to confirm the order. When I responded to say that I wanted to cancel and confirm prescription, I was told I took too long to respond so the completed the order. I can’t even use the glasses. I won’t use the service again.

I never got my order I never got my order. I only found out about issues with my order after I reached out numerous times to their customer service. They gave me a bad tracking number and then kept telling me the order arrived which it definitely didn't. I'm sad because I've previously bought from here with no issues and this time it wasn't like that.

Very good quality Exactly as described very good quality, would pay more for these than a lot of designer brands. I picked a Very basic subtle design but they compliment my face shape and undertones very well. Delivery was within 7 working days

Excellent product experience Excellent product experience. The experience was very good and I am satisfied with the glass. But I Will appreciate if Cyxus will send the next product from a nation other than China.