Wrong glasses. Originals were lost in shipping. The glasses I originally ordered never showed up. Customer service responded quickly when I asked about it, and they sent a replacement pair. But the replacement pair wasn’t even the pair I ordered and I need them too much to return them. If you’re buying Cyxus, buy them from a retailer, not directly from the site.

REALLY DISAPPOINTED On October 3, 2023 I paid in full for a pair of glasses and on October 14 customer service sent me an email stating that the item was out of stock and "We would be more than happy to assist you in finding an alternative style that suits your preferences. Please let us know your preferred style or any specific requirements." I replied that I am not interested in an alternative style and requested a refund. Up to this day a refund has not been processed !!!. I tried to contact Cyxus through email and the phone number listed on the website which is NOT working, as well as their CHAT option on the website where there's never a staff to chat with. That says a lot about this Company, I am furious and disappointed about this issue. They seem to refuse to submit my refund !!!.

There was a delivery problem but Cyxus… I never received my product. Cyxus is legally responsible for refunding the product or replacing the item with a new one. However, they say as if the logistics company was responsible for the issue, refusing to take any action. They should legally pay me back first and then file a complaint on their own if they used an insured delivery service. I believe that the good reviews are mostly fake. Don't fall for it. Their customer service attitude is ridiculous. Don't take the risk please for your own sake. As a corporate misconduct professor, I find the way they handle this issue very much disppointing. Sincerely hope that Cyxus's business goes down in the near future.

I received my package and all the… I received my package and all the sunnies look amazing! They have beautiful cases with testers for Polarized glasses and blue light glasses. The quality is amazing and the designs are unique. Definitely recommend!

Brilliant Faster than expected delivery, great overall quality of sunglasses and especially the lens. The fact that they come with hard case and cloth and the nice packaging, for that price, I mean, what a great find!