I ordered a pair of glasses in June of… I ordered a pair of glasses in June of 2023 and love them but they formed a crack in the left arm so I contacted them and they sent me a code for a new pair. I am beyond happy at this point.

What can I say except WOW thankyou… What can I say except WOW thankyou Zinff!!!! I absolutely LOVE my new glasses, they are my favourite pair EVER !! It was so easy , especially as you can try before you buy with the virtual try on option,and they arrived pretty quickly, the fit is perfect and the ones I chose will go with absolutely everything, they are so stylish and lightweight. I would recommend Zinff highly, and I will definitely get my glasses from them in future. A huge thank you to Zinff.

Costumer service was extremely helpful and quick to respond I accidentally ordered a pair of glasses which were too big for my face and emailed customer support to see if there was anything I can do. They did not hesitate to message me with a couple of solutions to my problems. They were very kind and straightforward, I can’t wait to receive my new pair I bought.

BEST CUSTOMER SERVICE EVER Gen was so attentive and so kind and understanding. Absolutely PHENEOMEL experience. My glasses broke and I was able to send pictures of them in the chat (very uncommon to have access to that feature with any customer service live chats) and it was just amazing. I am beyond words. Thank you SO much Gen, and Zinff. GIVE GEN A RAISE!!!

Overall a very pleasant experience The frames are all super cute, everything is really easy to navigate, and the customer service was super helpful and very pleasant. Would definitely recommend to someone else looking for frames.