Iris Haro
GBLiterally the worst return policy ever Literally the worst return policy ever. I have bought so many glasses from so many websites and each one always lets me receive a full refund. My problem is that my prescription makes glasses about 100 plus dollars so instead of wasting 100 dollars on a pair I'm not sure I actually like, I buy the frame with no prescription or customizations to try them on. I tried to do the same with this website and they are making it seem like refunds are the worst thing to do. They complain about filling out an RMA form and having to send it to the lab, etc. If it's so hard to accept a return, then don't do them at all! I read the policy and they are telling me something different. If you plan on returning frames on this website I suggest going on firmoo or eyebuydirect.
Nadege Wilson
GBI discovered this brand recently when I… I discovered this brand recently when I was shopping for my eyeglasses..OMG I felt like I hit a big jackpot 😀I ordered three pairs guys they're awesome..they have different styles, colors frames based on your own style, super comfortable and stylish. Super affordable the quality if you like me who misplacing my eyeglasses often ..then you need more than one pairs since it's cost effective...
luvbayhotmail.com
GBI ordered a pair of glasses in June of… I ordered a pair of glasses in June of 2023 and love them but they formed a crack in the left arm so I contacted them and they sent me a code for a new pair. I am beyond happy at this point.
Brittany Rivera
GBInstant Solution The company makes very well sturdy glasses that do the job perfectly. I sadly got a pair that didn't quite fit, so they gave me an instant credit to be used on the site immediately. I was able to reorder another pair of sunglasses that should fit better this time. The person I chatted with was professional and got straight to the point on how to fix the matter. I only had to pay for shipping and couldn't combine the code with any other code (understandably so); in the end, I was 100% satisfied. I will order my future pairs of glasses from here!
Lo
GBI am so happy I decided to try this… I am so happy I decided to try this company and order my first pair of glasses. I am on my fourth order as I am completely in love with the frame choices and outstanding customer service. When I have had questions, the chat feature has been extremely helpful in getting the needed answers. I recently had an issue with an order ( no fault of the company) I was stunned at how they went out of their way to correct my issue. Highly recommend!!!!!!