JTS
PRGreat Customer service Tina was very helpful and knowledgeable. She made the process fast and easy to understand..
Tori and Cleon Rhymes
GBBEST CUSTOMER SERVICE EVER Gen was so attentive and so kind and understanding. Absolutely PHENEOMEL experience. My glasses broke and I was able to send pictures of them in the chat (very uncommon to have access to that feature with any customer service live chats) and it was just amazing. I am beyond words. Thank you SO much Gen, and Zinff. GIVE GEN A RAISE!!!
Emily L
GBCostumer service was extremely helpful and quick to respond I accidentally ordered a pair of glasses which were too big for my face and emailed customer support to see if there was anything I can do. They did not hesitate to message me with a couple of solutions to my problems. They were very kind and straightforward, I can’t wait to receive my new pair I bought.
Ariana Alvarez
GBGreat quality even better price I’ve gotten both prescription sunglasses and regular glasses in the Aphrodite frame. I’ve not been disappointed. They’re comfortable and so cute. Glasses used to be just corrective eyewear for me but now they’re a fashion statement as well. Not to mention, there’s always a promotion going on so it’s easy to snag a pair for even lower prices. I highly recommend this company.
Iris Haro
GBLiterally the worst return policy ever Literally the worst return policy ever. I have bought so many glasses from so many websites and each one always lets me receive a full refund. My problem is that my prescription makes glasses about 100 plus dollars so instead of wasting 100 dollars on a pair I'm not sure I actually like, I buy the frame with no prescription or customizations to try them on. I tried to do the same with this website and they are making it seem like refunds are the worst thing to do. They complain about filling out an RMA form and having to send it to the lab, etc. If it's so hard to accept a return, then don't do them at all! I read the policy and they are telling me something different. If you plan on returning frames on this website I suggest going on firmoo or eyebuydirect.