BEST CUSTOMER SERVICE EVER Gen was so attentive and so kind and understanding. Absolutely PHENEOMEL experience. My glasses broke and I was able to send pictures of them in the chat (very uncommon to have access to that feature with any customer service live chats) and it was just amazing. I am beyond words. Thank you SO much Gen, and Zinff. GIVE GEN A RAISE!!!

I love the glasses I purchased!! 10/10 I love the glasses I purchased! I was a bit hesitant since I've never really purchased glasses with prescription online before… but 10/10 they came out perfect. I will order another pair soon that’s how much I like them. Great prices for great quality. The shipping speed was to be expected so that wasn't a problem at all.

Literally the worst return policy ever Literally the worst return policy ever. I have bought so many glasses from so many websites and each one always lets me receive a full refund. My problem is that my prescription makes glasses about 100 plus dollars so instead of wasting 100 dollars on a pair I'm not sure I actually like, I buy the frame with no prescription or customizations to try them on. I tried to do the same with this website and they are making it seem like refunds are the worst thing to do. They complain about filling out an RMA form and having to send it to the lab, etc. If it's so hard to accept a return, then don't do them at all! I read the policy and they are telling me something different. If you plan on returning frames on this website I suggest going on firmoo or eyebuydirect.

Best glasses I’ve ever had! I have spent so much money with other companies and I couldn’t believe how inexpensive my glasses were with all the add ons. I always reduce my lenses, add blue light filter, and anti glare/anti smudge. I spent About 75 bucks total!!!!! So I bought more. I’m never buying from any other website BUT Zinff! And I always get so many compliments on my frames!

I was skeptical at first but LOVE my new glasses I was skeptical at first ordering off a website but my glasses came in quickly and well packaged with a nice case and cleaning cloth. My prescription was correct and all added features work as stated. These are so much cheaper than glasses at the eye doctor and Zinff offers so many more stylish options which is my favorite thing about this site. My glasses are so adorable and I get so many compliments! I just ordered a second pair in a different style 7 months later!