Rebekka Rafnsdottir
ISI've officially become a Forever Costumer❤️❤️❤️ The experience was amazing! Got all the frames in safe little boxes I can store them, with instructions on how to take care of them, fix them if they feel loose, properly clean them and everything! I love that they care so much about the costumer satisfaction ❤️❤️ I had a slight personal issue with one of my frames and no problem, they were right there for me to help solve it ❤️ Overall Amazing service! Amazing Frames, Amazing quality!✨✨ I've had glasses for 10+ years and I am never shopping at another glasses store again 🤣❤️
Nicole Martinez
GBI love the glasses I purchased!! 10/10 I love the glasses I purchased! I was a bit hesitant since I've never really purchased glasses with prescription online before… but 10/10 they came out perfect. I will order another pair soon that’s how much I like them. Great prices for great quality. The shipping speed was to be expected so that wasn't a problem at all.
Iris Haro
GBLiterally the worst return policy ever Literally the worst return policy ever. I have bought so many glasses from so many websites and each one always lets me receive a full refund. My problem is that my prescription makes glasses about 100 plus dollars so instead of wasting 100 dollars on a pair I'm not sure I actually like, I buy the frame with no prescription or customizations to try them on. I tried to do the same with this website and they are making it seem like refunds are the worst thing to do. They complain about filling out an RMA form and having to send it to the lab, etc. If it's so hard to accept a return, then don't do them at all! I read the policy and they are telling me something different. If you plan on returning frames on this website I suggest going on firmoo or eyebuydirect.
Lo
GBI am so happy I decided to try this… I am so happy I decided to try this company and order my first pair of glasses. I am on my fourth order as I am completely in love with the frame choices and outstanding customer service. When I have had questions, the chat feature has been extremely helpful in getting the needed answers. I recently had an issue with an order ( no fault of the company) I was stunned at how they went out of their way to correct my issue. Highly recommend!!!!!!
JTS
PRGreat Customer service Tina was very helpful and knowledgeable. She made the process fast and easy to understand..