Costumer service was extremely helpful and quick to respond I accidentally ordered a pair of glasses which were too big for my face and emailed customer support to see if there was anything I can do. They did not hesitate to message me with a couple of solutions to my problems. They were very kind and straightforward, I can’t wait to receive my new pair I bought.

Overall a very pleasant experience The frames are all super cute, everything is really easy to navigate, and the customer service was super helpful and very pleasant. Would definitely recommend to someone else looking for frames.

BEST CUSTOMER SERVICE EVER Gen was so attentive and so kind and understanding. Absolutely PHENEOMEL experience. My glasses broke and I was able to send pictures of them in the chat (very uncommon to have access to that feature with any customer service live chats) and it was just amazing. I am beyond words. Thank you SO much Gen, and Zinff. GIVE GEN A RAISE!!!

Photocromatic lens Compre los lentes Tide fotocromaticos. Son hermosos!!! Y muy cómodos. A la luz tenue del sol ya se cambian de color. Yo lo recomiendo. I bough photocromatic lens, frame Tide. They are beautiful!!!, and very comfortable. With a very soft sun light they change color. I recommend.

Great customer care I ordered 2 pairs of glasses and they're so beautiful and arrived so quickly! One of them broke after a few months and when I contacted customer services they instantly got back to me! As they were under guarantee it was all sorted! No hassle, great customer service!