Lo
GBI am so happy I decided to try this… I am so happy I decided to try this company and order my first pair of glasses. I am on my fourth order as I am completely in love with the frame choices and outstanding customer service. When I have had questions, the chat feature has been extremely helpful in getting the needed answers. I recently had an issue with an order ( no fault of the company) I was stunned at how they went out of their way to correct my issue. Highly recommend!!!!!!
Iris Haro
GBLiterally the worst return policy ever Literally the worst return policy ever. I have bought so many glasses from so many websites and each one always lets me receive a full refund. My problem is that my prescription makes glasses about 100 plus dollars so instead of wasting 100 dollars on a pair I'm not sure I actually like, I buy the frame with no prescription or customizations to try them on. I tried to do the same with this website and they are making it seem like refunds are the worst thing to do. They complain about filling out an RMA form and having to send it to the lab, etc. If it's so hard to accept a return, then don't do them at all! I read the policy and they are telling me something different. If you plan on returning frames on this website I suggest going on firmoo or eyebuydirect.
Brittany Rivera
GBInstant Solution The company makes very well sturdy glasses that do the job perfectly. I sadly got a pair that didn't quite fit, so they gave me an instant credit to be used on the site immediately. I was able to reorder another pair of sunglasses that should fit better this time. The person I chatted with was professional and got straight to the point on how to fix the matter. I only had to pay for shipping and couldn't combine the code with any other code (understandably so); in the end, I was 100% satisfied. I will order my future pairs of glasses from here!
Emily L
GBCostumer service was extremely helpful and quick to respond I accidentally ordered a pair of glasses which were too big for my face and emailed customer support to see if there was anything I can do. They did not hesitate to message me with a couple of solutions to my problems. They were very kind and straightforward, I can’t wait to receive my new pair I bought.
Katia Alejandra
CLPhotocromatic lens Compre los lentes Tide fotocromaticos. Son hermosos!!! Y muy cómodos. A la luz tenue del sol ya se cambian de color. Yo lo recomiendo. I bough photocromatic lens, frame Tide. They are beautiful!!!, and very comfortable. With a very soft sun light they change color. I recommend.