Lo
GBI am so happy I decided to try this… I am so happy I decided to try this company and order my first pair of glasses. I am on my fourth order as I am completely in love with the frame choices and outstanding customer service. When I have had questions, the chat feature has been extremely helpful in getting the needed answers. I recently had an issue with an order ( no fault of the company) I was stunned at how they went out of their way to correct my issue. Highly recommend!!!!!!
Tori and Cleon Rhymes
GBBEST CUSTOMER SERVICE EVER Gen was so attentive and so kind and understanding. Absolutely PHENEOMEL experience. My glasses broke and I was able to send pictures of them in the chat (very uncommon to have access to that feature with any customer service live chats) and it was just amazing. I am beyond words. Thank you SO much Gen, and Zinff. GIVE GEN A RAISE!!!
For The Love Of
GBFantastic Brand, Ditched my Kate Spades! TRY THEM you won’t regret it.. Fantastic brand, excellent communication and fast service catering to the individuals needs! Best part is this is fully online! Price points incredibly realistic, and a huge variety of prescription and non prescription products! I opted for prescription glasses and for the first time - blue light blocking - computer screen lenses. SAVED my eyes from fatigue. I quite literally stopped wearing my $350 Kate spade designer lenses & wear my ZINFF frames everyday! Certainly we’ll worth it, and service will help if you have any issues. Truly one of a kind!
Kat
GBWhere do I start… I really love my… Where do I start… I really love my glasses! I saw them on TikTok first, and obviously I think everyone’s first impression is “it’s probably a scam” but I I really liked the unique designs so I got the style “Pearl” in clear color and ever since I got them I wear them everyday! Only thing is they did take a little while to arrive but it’s because the prescription making for my glasses was a little complicated, but overall they are very unique and excellent quality ! I VERY MUCH RECOMMEND!!
Iris Haro
GBLiterally the worst return policy ever Literally the worst return policy ever. I have bought so many glasses from so many websites and each one always lets me receive a full refund. My problem is that my prescription makes glasses about 100 plus dollars so instead of wasting 100 dollars on a pair I'm not sure I actually like, I buy the frame with no prescription or customizations to try them on. I tried to do the same with this website and they are making it seem like refunds are the worst thing to do. They complain about filling out an RMA form and having to send it to the lab, etc. If it's so hard to accept a return, then don't do them at all! I read the policy and they are telling me something different. If you plan on returning frames on this website I suggest going on firmoo or eyebuydirect.