I've officially become a Forever Costumer❤️❤️❤️ The experience was amazing! Got all the frames in safe little boxes I can store them, with instructions on how to take care of them, fix them if they feel loose, properly clean them and everything! I love that they care so much about the costumer satisfaction ❤️❤️ I had a slight personal issue with one of my frames and no problem, they were right there for me to help solve it ❤️ Overall Amazing service! Amazing Frames, Amazing quality!✨✨ I've had glasses for 10+ years and I am never shopping at another glasses store again 🤣❤️

Literally the worst return policy ever Literally the worst return policy ever. I have bought so many glasses from so many websites and each one always lets me receive a full refund. My problem is that my prescription makes glasses about 100 plus dollars so instead of wasting 100 dollars on a pair I'm not sure I actually like, I buy the frame with no prescription or customizations to try them on. I tried to do the same with this website and they are making it seem like refunds are the worst thing to do. They complain about filling out an RMA form and having to send it to the lab, etc. If it's so hard to accept a return, then don't do them at all! I read the policy and they are telling me something different. If you plan on returning frames on this website I suggest going on firmoo or eyebuydirect.

BEST CUSTOMER SERVICE EVER Gen was so attentive and so kind and understanding. Absolutely PHENEOMEL experience. My glasses broke and I was able to send pictures of them in the chat (very uncommon to have access to that feature with any customer service live chats) and it was just amazing. I am beyond words. Thank you SO much Gen, and Zinff. GIVE GEN A RAISE!!!

Fantastic Brand, Ditched my Kate Spades! TRY THEM you won’t regret it.. Fantastic brand, excellent communication and fast service catering to the individuals needs! Best part is this is fully online! Price points incredibly realistic, and a huge variety of prescription and non prescription products! I opted for prescription glasses and for the first time - blue light blocking - computer screen lenses. SAVED my eyes from fatigue. I quite literally stopped wearing my $350 Kate spade designer lenses & wear my ZINFF frames everyday! Certainly we’ll worth it, and service will help if you have any issues. Truly one of a kind!

Overall a very pleasant experience The frames are all super cute, everything is really easy to navigate, and the customer service was super helpful and very pleasant. Would definitely recommend to someone else looking for frames.