Patricia Jamieson
NZGreat customer care I ordered 2 pairs of glasses and they're so beautiful and arrived so quickly! One of them broke after a few months and when I contacted customer services they instantly got back to me! As they were under guarantee it was all sorted! No hassle, great customer service!
Tori and Cleon Rhymes
GBBEST CUSTOMER SERVICE EVER Gen was so attentive and so kind and understanding. Absolutely PHENEOMEL experience. My glasses broke and I was able to send pictures of them in the chat (very uncommon to have access to that feature with any customer service live chats) and it was just amazing. I am beyond words. Thank you SO much Gen, and Zinff. GIVE GEN A RAISE!!!
Emily L
GBCostumer service was extremely helpful and quick to respond I accidentally ordered a pair of glasses which were too big for my face and emailed customer support to see if there was anything I can do. They did not hesitate to message me with a couple of solutions to my problems. They were very kind and straightforward, I can’t wait to receive my new pair I bought.
Brittany Rivera
GBInstant Solution The company makes very well sturdy glasses that do the job perfectly. I sadly got a pair that didn't quite fit, so they gave me an instant credit to be used on the site immediately. I was able to reorder another pair of sunglasses that should fit better this time. The person I chatted with was professional and got straight to the point on how to fix the matter. I only had to pay for shipping and couldn't combine the code with any other code (understandably so); in the end, I was 100% satisfied. I will order my future pairs of glasses from here!
Lo
GBI am so happy I decided to try this… I am so happy I decided to try this company and order my first pair of glasses. I am on my fourth order as I am completely in love with the frame choices and outstanding customer service. When I have had questions, the chat feature has been extremely helpful in getting the needed answers. I recently had an issue with an order ( no fault of the company) I was stunned at how they went out of their way to correct my issue. Highly recommend!!!!!!