Literally the worst return policy ever Literally the worst return policy ever. I have bought so many glasses from so many websites and each one always lets me receive a full refund. My problem is that my prescription makes glasses about 100 plus dollars so instead of wasting 100 dollars on a pair I'm not sure I actually like, I buy the frame with no prescription or customizations to try them on. I tried to do the same with this website and they are making it seem like refunds are the worst thing to do. They complain about filling out an RMA form and having to send it to the lab, etc. If it's so hard to accept a return, then don't do them at all! I read the policy and they are telling me something different. If you plan on returning frames on this website I suggest going on firmoo or eyebuydirect.

Fantastic Brand, Ditched my Kate Spades! TRY THEM you won’t regret it.. Fantastic brand, excellent communication and fast service catering to the individuals needs! Best part is this is fully online! Price points incredibly realistic, and a huge variety of prescription and non prescription products! I opted for prescription glasses and for the first time - blue light blocking - computer screen lenses. SAVED my eyes from fatigue. I quite literally stopped wearing my $350 Kate spade designer lenses & wear my ZINFF frames everyday! Certainly we’ll worth it, and service will help if you have any issues. Truly one of a kind!

Costumer service was extremely helpful and quick to respond I accidentally ordered a pair of glasses which were too big for my face and emailed customer support to see if there was anything I can do. They did not hesitate to message me with a couple of solutions to my problems. They were very kind and straightforward, I can’t wait to receive my new pair I bought.

I am so happy I decided to try this… I am so happy I decided to try this company and order my first pair of glasses. I am on my fourth order as I am completely in love with the frame choices and outstanding customer service. When I have had questions, the chat feature has been extremely helpful in getting the needed answers. I recently had an issue with an order ( no fault of the company) I was stunned at how they went out of their way to correct my issue. Highly recommend!!!!!!

Overall a very pleasant experience The frames are all super cute, everything is really easy to navigate, and the customer service was super helpful and very pleasant. Would definitely recommend to someone else looking for frames.