I'm very pleased I'm very pleased. I'm actually surprised at how well they work. I expected improved hearing, but the directional aspect of the sounds is the eye-opener. I'm having no issues with charging or length of time they hold a charge. The continued follow-up by the staff and emails is icing on the cake.

The Eargo 7 completely met my expectations The Eargo 7 completely met my expectations. I like the sound match feature to custoImize my frequency boost for each ear. I enjoy the different program modes (normal, music, restaurant, tv) when in different environments. When at the restaurant, I can hear conversations from other tables. My family realize that I stopped asking them to repeat what they are saying which is a game changer. Being able to make setting changes via a phone app is a great feature. I tried other least expensive hearing aids but they are terrible where they only amplifiy the sound and background noise. Eargo is a higher quality product but they are also the most expensive over the counter product.

Outstanding products and people! Outstanding products. I started out in 2020 with the Eargo 5's to help with my mild to moderate hearing loss and tinnitus. Significantly improved my hearing and even reduced the tinnitus. I upgraded to the Eargo 7's, which have even more technology, in January 2024 and absolutely love them. The Customer Service Department at Eargo is Fantastic! They have real people that really care. They go out of their way to answer questions, resolve issues or simply help you make adjustments or understand your hearing devices. Great value compared to traditional hearing aids that may or may not work as well as Eargos! I have found them to be a first rate company with honest people who make a quality product. I highly recommend!

Lack of ability to cure App problem I very much liked Eargo 7 when I first bought them, despite having to have three right side earbuds replaced, without charge, since May last year. Eargo have recently updated their app and since then, I am unable to use it. When I go to log in, I am told that I have the wrong password, despite trying several. When I attempted, (several times), to change my password, I keep on being told that they have emailed me another but it never arrives. When I called them, twice now, the ladies were very nice but unable to help. It's been several days now that I can't use my eargos and I'm fed up of this non-treatment. I want to return my eargos, get my money back and look for another hearing aid.

Amazingly Good and Invisible Before purchasing FROM Eargo, I did a lot of research online, of course without the ability test them before purchase. However, the 45 day guarantee offered was enough for me and I decide to give them a try. The first time that I tried them I noticed an amazing difference. The sound was very crisp, clear and made a huge difference. I did the Sound Match three times and was surprised that each time it produced a slightly different result – sometimes better and others less so. In short I experimented trying to find the perfect settings. After a couple of weeks, I obtained a copy of a hearing test that I had completed approximately a year ago and after a telephone conversation with Jerry in support, I forwarded the report to him. Apparently the report suggested quite a few differences from the setting resulting from Sound Match. Jerry was able to program in the test results and the results went from good to great. They are conformable to wear all day, such that I forgot that I was wearing them half the time, the battery lasts forever and finally I have to mention their support dept. They kept in touch with me from day one and when I called for some assistance they were ready to help in any way they could. The whole experience is 5 STARS.