Lack of ability to cure App problem I very much liked Eargo 7 when I first bought them, despite having to have three right side earbuds replaced, without charge, since May last year. Eargo have recently updated their app and since then, I am unable to use it. When I go to log in, I am told that I have the wrong password, despite trying several. When I attempted, (several times), to change my password, I keep on being told that they have emailed me another but it never arrives. When I called them, twice now, the ladies were very nice but unable to help. It's been several days now that I can't use my eargos and I'm fed up of this non-treatment. I want to return my eargos, get my money back and look for another hearing aid.

The Eargo 7 completely met my expectations The Eargo 7 completely met my expectations. I like the sound match feature to custoImize my frequency boost for each ear. I enjoy the different program modes (normal, music, restaurant, tv) when in different environments. When at the restaurant, I can hear conversations from other tables. My family realize that I stopped asking them to repeat what they are saying which is a game changer. Being able to make setting changes via a phone app is a great feature. I tried other least expensive hearing aids but they are terrible where they only amplifiy the sound and background noise. Eargo is a higher quality product but they are also the most expensive over the counter product.

Not a good product I purchased a pair for $2,500 and after using them for a maximum of 2 months they stopped working. I have tried to get help in fixing them, but without any luck. They want me to buy a new pair and ONLY offer a small discount. These hearing aids NEVER worked for me, and I'm so disappointed with this product, I cannot recommend this product.

I'm very pleased I'm very pleased. I'm actually surprised at how well they work. I expected improved hearing, but the directional aspect of the sounds is the eye-opener. I'm having no issues with charging or length of time they hold a charge. The continued follow-up by the staff and emails is icing on the cake.

Eargo 7 Thanks for making such a fantastic product. I can't tell you how much I love Eargo 7 hearing aids. I love your support team also. I hope in the future Eargo 8 may have Bluetooth, and be completely waterproof so I can go to the beach and swim with them in.