If you are considering buying from this store, now you have a valid reason not to. I do not usually write reviews, but this time I have to make an exception. I want to review, particularly, their horrendous and unprofessional customer service. Despite my calm and rational approach to obtain a solution for my problem, this one particular representative was constantly demeaning and inappropriate. I asked to speak to another customer representative - he refused. I requested to speak to his boss - he refused. I demanded to speak with any other person that works in the company - he refused. At one point, he even outright lied telling me "there is no one else in here but me", when I can clearly hear people talking in the background. Without my problem being resolved, he hanged up stating, "I spent too much time talking to you already." This is completely unacceptable, and I wish for no one ever to experience this kind of service. Also, apparently, this company writes their own reviews - as evident by a representative 5-star review at the bottom. That is absolutely unsettling. If you are considering buying from this store, now you have a valid reason not to.

Sevice The Glasses That Order Was Great..They Came To Day The 14th Of October.... I Have Them On Now ...I can See Again.. Read The News Paper.. And Drive My Car.. The Sevice.. Was Really Good.. Thank You Mr Taylor

I love this company! Always helpful. Turnaround in glasses is very fast. Turnaround on sunglasses understandably a little longer. Products are fantastic quality for the price. I recommend them to everyone.

Absolutely Ridiculously Poor Service Online order states order will be shipped in 6 to 10 days... First order tracking number they sent me wasnt even for MY order that ended up somewhere in Houston Texas. I'm in Kentucky.. I contacted them for them to tell me they had to special order my lenses from the manufacturer. Fifteen days later I get another tracking number for my order which USPS says doesnt even exist. I contact them but the individual offers NO ASSISTANCE WHATSOEVER but says can I have your phone number so I can call you back the online order people are not in right now. THIS IS ABSOLUTE NONSENSE.... DO NOT BUY YOUR EYEWEAR FROM THESE PEOPLE!!!! SAVE YOURSELF THE HEADACHE!!!! AND YOUR MONEY!!!!

Highly recommended Highly recommended! Glasses are perfect and great price!