Dale
GBSending the glasses back a second time Sending the glasses back a second time. Still not right. First the bifocal was too high making me dizzy but now my vision is out of focus. Asked for a refund and my answer was they don't issue refunds. I'm very frusteratef
Theresa
GBThank goodness for Michael Lewis Thank goodness for Michael Lewis. Pleasant and knowledgeable! He helped me out in a difficult situation. Thank you so much.
Kim Sun
GBI am an employer who is helping an… I am an employer who is helping an employee with a return. I spoke with Michael Louise two separate times and he has been nothing but helpful and attentive to my questions. He gave me his direct email so that I can reach out about changing an order and I am so pleased with the customer service so far!
Matthew Ward
GBGreat service! Michael Louise helped me get my order in. I was a total pain and the help I received was fantastic. I even changed my order after placing it and Michael took care of me right away. Thanks!!!
David Aki.
GBBest customer service hands down. Customer service was top notch! Tim F. did a great job answering my questions and resolving my issues quickly and efficiently. Would love if all customer service agents were as respectful and helpful as him.