Order inexplicably sat for a week! Order inexplicably sat for a week with no progress, then I had to pay for overnight shipping to receive my contacts anywhere close to the timeline initially mentioned. Online customer service was useless and the customer service via the phone was underwhelming too. Saved a few bucks on contacts but would not use this site again.

The prices are deceiving and only good… The prices are deceiving and only good if you are buying 8 boxes and getting the rebate. They should list the price based on the quantity you are ordering and tell you how to get the cheaper prices. Instead you get surprised at checkout. There needs to be more details on the product all the way through the order process; after the first page, I don't know if I am getting 30pk or 90pk. The Rx upload doesn't work which should be a priority for this company and not have it down for multiple days. Also, you have to dig through the website to find out you can email it.

I needed help ordering ..Janine did a… I needed help ordering ..Janine did a great job with that. Very pleased .

Stay away !!! I placed an order for lenses the bill was $127 I added $17 for 2 day delivery which made it $144. After ordering I checked my final bill, IT CAME TO $207 !!!!! I called and asked "why is my bill so high" the guy on the phone said "processing fee, packaging fee. This is highway robbery stay away from these people!!

Very easy to move through the process Very easy to move through the process, so many types of contacts available.