Excellent Experience with Boomerang Shocked to see some of the negative reviews as my experience was close to perfect. I sent two frames, one of which had my RX and the other I had picked up on Ebay because my frames are no longer made. I carefully noted which was the correct RX of the two and they made them just as I ordered. The customer service has always been top notch and the glasses came back to me in the 7-10 day window they advertise. My local optician wanted to charge me for one pair at a cost a bit higher than two pairs with Boomerang. I am a believer.

waste of time and money takes about a month from the moment you order lenses, get the box to mail in your frames, until the return of your glasses. In addition to this, customer service doesn't listen and after wasting nearly 2 months messing with these fools, I will now take my frames to my regular optician to get lenses that work for me

NEEEEVEEER use this website NEEEEVEEER use this website , super bad service, I sent my EXPENSIVE glasses and it turns out they got lost on the way and they say it was usps

Good idea, Execution not great In theory, the process was a good idea; however, after I received my glasses back I couldn't wear them. The temple was so distorted, where it would hook to my ears, that it hurt whenever I wore them for more than 5 minutes. I brought them to a local optometrist to adjust but it was not the same as it was originally. I did reach out to Boomerang and they advise me the frames were stretch/adjusted to install the new lens. But to the extent that mine were just seem weird and unnecessary. The customer service was really nice, but I won't be using this service again.

Should have read the reviews before buying Horrible experience. Sent two pairs of eyeglass frames in to Boomerang and both were received and returned as expected. But one frame, an expensive Orgreen, had a loose temple. They said it came like that - it didn't - when I went to an Orgreen retailer, they examined and said the original screw was replaced with one that was not a match. Orgreen fixed the issue. Then a week later, I noticed a crack in the right lense. I complained. Boomerang senta box for releasing for free. And then I received a tracking number when it was shipped. It never arrived and when inquiring, they asked me to wait a full week. It never arrived. To make up for the lost glasses, they sent me a code for 50% off frames and lenses at their sister company Liingo.com. The frames there are cheap and ugly - and basically I am now being pushed to spend even more money with a company that messed up my order 2X. They offered a refund to make up for a partial payment for the old expensive frames, but they never asked how I wanted to receive it and they simply applied it to the healthcare debit card I used for the prescription -- so I cant even access those funds. Overall a lousy experience, I'm out a lot of money, and I should have read the other negative reviews here before dealing with them. If I could give negative stars I would.