Amy T
GBHorrible experience Horrible experience, over 2 months. It turns out they broke my frames only a year old (designer) and they never told me until I finally got someone to answer after my emailing and calling. They said they would order and replace the same designer frames, sent me a photo of them. When I received them they were different frames. I’m in the process of canceling payment with my credit card for 150.00 lenses. Will cost me 350.00 to replace my original frames. This has be going on for two months, I wish someone would have warned me not to use this company!
Kris Jacobsen
GBBoomerang for the win! I couldn't be happier. Over the years, I have had several pairs of glasses with high quality frames but since they aren't made any more the optical shops where I got them can't re-lens them. Enter Boomerang, from a Facebook ad which I almost never pay attention to. Their connection to 1-800 contacts sold me. For my first pair I sent in a frame to be made into computer glasses along with a new prescription. I love that they can take the PD off the old lens. Bottom line-I'm typing this review at my desk and deciding on which pair of frames goes in now for everyday glasses. Communication is one thing that really makes or breaks a transaction for me, and Boomerang scores 100% on that as well as product quality.
Bruce
GBExcellent Experience with Boomerang Shocked to see some of the negative reviews as my experience was close to perfect. I sent two frames, one of which had my RX and the other I had picked up on Ebay because my frames are no longer made. I carefully noted which was the correct RX of the two and they made them just as I ordered. The customer service has always been top notch and the glasses came back to me in the 7-10 day window they advertise. My local optician wanted to charge me for one pair at a cost a bit higher than two pairs with Boomerang. I am a believer.
Cindy Konija
GBOver the Rainbow I sent in my older designer frames for new polarized lenses. They were timely and keep me informed of the status but the lenses are awful! The vision is good but there are “rainbows” or prisms when I look to the sides, and when I try to read my phone it looks like a hologram. I was very disappointed.
Finbar McCool
GBBoomerang - poor quality Purchased lenses from this company They filled the prescription incorrectly I repackaged the glasses to return them I requested a prepaid label to return the order They will not accept this; rather they request you reenter the order which is time consuming and not user friendly Not a company you want to do business with