This place is useless This place is useless. They emailed me telling me that they couldn’t add new lenses to my glasses because they don’t have the technology for it and they may break my frames during the process?

New lenses placed on wrong side The folks at Boomerang are friendly enough. But my recent experience was most unpleasant. I sent them my Warby Parker frames to re-lens after my Rx update. I received the new lenses and proceeded to wear them. My vision did not feel right so I stopped wearing them. My optometrist looked at them and found that the lenses were placed in the glasses backwards. I contacted Boomerang and they apologized. Even if they had offered a credit of some sort I am probably not going to use them again.

Should have read the reviews before buying Horrible experience. Sent two pairs of eyeglass frames in to Boomerang and both were received and returned as expected. But one frame, an expensive Orgreen, had a loose temple. They said it came like that - it didn't - when I went to an Orgreen retailer, they examined and said the original screw was replaced with one that was not a match. Orgreen fixed the issue. Then a week later, I noticed a crack in the right lense. I complained. Boomerang senta box for releasing for free. And then I received a tracking number when it was shipped. It never arrived and when inquiring, they asked me to wait a full week. It never arrived. To make up for the lost glasses, they sent me a code for 50% off frames and lenses at their sister company Liingo.com. The frames there are cheap and ugly - and basically I am now being pushed to spend even more money with a company that messed up my order 2X. They offered a refund to make up for a partial payment for the old expensive frames, but they never asked how I wanted to receive it and they simply applied it to the healthcare debit card I used for the prescription -- so I cant even access those funds. Overall a lousy experience, I'm out a lot of money, and I should have read the other negative reviews here before dealing with them. If I could give negative stars I would.

Over the Rainbow I sent in my older designer frames for new polarized lenses. They were timely and keep me informed of the status but the lenses are awful! The vision is good but there are “rainbows” or prisms when I look to the sides, and when I try to read my phone it looks like a hologram. I was very disappointed.

I had the best experience with… I had the best experience with Boomerang. They have top notch client services and quick responses. I my glasses were delayed but that was because I submitted my order right before the holidays and add Covid-19 to it. I wish other companies responded as quick as they did during this pandemic. I will use them again.