Finbar McCool
GBBoomerang - poor quality Purchased lenses from this company They filled the prescription incorrectly I repackaged the glasses to return them I requested a prepaid label to return the order They will not accept this; rather they request you reenter the order which is time consuming and not user friendly Not a company you want to do business with
Eric Paxton
GBI had the best experience with… I had the best experience with Boomerang. They have top notch client services and quick responses. I my glasses were delayed but that was because I submitted my order right before the holidays and add Covid-19 to it. I wish other companies responded as quick as they did during this pandemic. I will use them again.
Gary OBrien
GBI had prescription lenses put in a pair… I had prescription lenses put in a pair of my frames. They arrived with the markings on them used in the manufacturing process. These markings impede my vision. The Company refused to correct this.
Bill
GBwaste of time and money takes about a month from the moment you order lenses, get the box to mail in your frames, until the return of your glasses. In addition to this, customer service doesn't listen and after wasting nearly 2 months messing with these fools, I will now take my frames to my regular optician to get lenses that work for me
MB Fox
GBNew lenses placed on wrong side The folks at Boomerang are friendly enough. But my recent experience was most unpleasant. I sent them my Warby Parker frames to re-lens after my Rx update. I received the new lenses and proceeded to wear them. My vision did not feel right so I stopped wearing them. My optometrist looked at them and found that the lenses were placed in the glasses backwards. I contacted Boomerang and they apologized. Even if they had offered a credit of some sort I am probably not going to use them again.