I had prescription lenses put in a pair… I had prescription lenses put in a pair of my frames. They arrived with the markings on them used in the manufacturing process. These markings impede my vision. The Company refused to correct this.

Boomerang - poor quality Purchased lenses from this company They filled the prescription incorrectly I repackaged the glasses to return them I requested a prepaid label to return the order They will not accept this; rather they request you reenter the order which is time consuming and not user friendly Not a company you want to do business with

Damaged my glasses I think the service is a great idea but they damaged my frames significantly. They were returned with cracks all around the lenses and were loose on my head. When I complained, they told me to take them to a local Eyewear store to have them adjusted and Boomerang would give me up to $25. Sorry but $25 cannot fix all the cracks in two pairs of Ray Bans. Good business idea, horribly incompetent business execution.

I sent them two pairs of glasses I sent them two pairs of glasses. The first came back missing the eyepads. The second were completely broken. Their solution was to offer me a pair from their sister company, Liingo. Liingo has a very limited selection and nothing that vaguely resembles the pair they destroyed.

This is a crap shoot. A while back, I placed an order with Boomerang and everything went smoothly and in a timely fashion. In June, I decided to use their services again. I sent them a pair of very expensive frames and heard nothing. Apparently, the frames were lost in the mail, and I received this response: "We hate to see it, although if for any reason these do not arrive to us or they are lost in the mail we would not be liable for the loss of your frames as shown here [in] our terms and conditions, however, we would most definitely get you fully refunded for your order and even provide you with a discount at our sister company Liingo Eyewear for some snazzy specs." One would think that even if it cost a few dollars more, this company would include in-transit insurance. Now I've lost not only one of my favorite frames but also the original lenses. "Snazzy specs", indeed.