Kevin Spring
USDamaged my glasses I think the service is a great idea but they damaged my frames significantly. They were returned with cracks all around the lenses and were loose on my head. When I complained, they told me to take them to a local Eyewear store to have them adjusted and Boomerang would give me up to $25. Sorry but $25 cannot fix all the cracks in two pairs of Ray Bans. Good business idea, horribly incompetent business execution.
Finbar McCool
USBoomerang - poor quality Purchased lenses from this company They filled the prescription incorrectly I repackaged the glasses to return them I requested a prepaid label to return the order They will not accept this; rather they request you reenter the order which is time consuming and not user friendly Not a company you want to do business with
Kris Jacobsen
USBoomerang for the win! I couldn't be happier. Over the years, I have had several pairs of glasses with high quality frames but since they aren't made any more the optical shops where I got them can't re-lens them. Enter Boomerang, from a Facebook ad which I almost never pay attention to. Their connection to 1-800 contacts sold me. For my first pair I sent in a frame to be made into computer glasses along with a new prescription. I love that they can take the PD off the old lens. Bottom line-I'm typing this review at my desk and deciding on which pair of frames goes in now for everyday glasses. Communication is one thing that really makes or breaks a transaction for me, and Boomerang scores 100% on that as well as product quality.
Bruce
USExcellent Experience with Boomerang Shocked to see some of the negative reviews as my experience was close to perfect. I sent two frames, one of which had my RX and the other I had picked up on Ebay because my frames are no longer made. I carefully noted which was the correct RX of the two and they made them just as I ordered. The customer service has always been top notch and the glasses came back to me in the 7-10 day window they advertise. My local optician wanted to charge me for one pair at a cost a bit higher than two pairs with Boomerang. I am a believer.
Jacki F
USExcellent, much needed service I had 2 pairs of sunglasses with expensive, high-end designer frames; both pairs of lenses were older prescriptions and scratched but the frames were in great shape and classic styles. I found Boomerang on the web. Service was prompt, process was easy, and the quality of my lenses is top notch. There was no "adjustment" period at all--put them on and they were perfect. I wasn't required to get a "current" prescription like most optical services want; I just uploaded my most recent one, which is in all my other glasses and is just fine.