I have been buying glasses from this… I have been buying glasses from this company for years, and have never had any problems. Until my last order. I ordered a gold frame and received silver. I don't wear silver, so sent an email asking how to have them replaced. No answer. Three emails later.. still no answer!! Needless to say they have lost a customer, and I've stopped referring others.

Horrible customer service I went to the contact page to send an email and ask a question. Unfortunately, I got stuck in some kind of repeat message loop. They weren't available after 5:00 Eastern Monday through Friday and close completely on Saturday and Sunday. Of course the weekends were really the only days that I had available. I finally had time off on a Monday and I have to place the email to contact somebody and I keep getting the same message looped over and over and over nobody's available and blah blah blah so I am not even able to look at the website. I've tried closing it out. I've come at it from different places and still it will change and flash this message. I am caught in their contact us email horror nightmare

I purchased my first pair last week I purchased my first pair last week. They were the Collegiate men’s Readers. I don’t know what material is used on these glasses but I seem to be highly allergic to the frames. They cause terrible ITCHING! It’s very uncomfortable. I will beto be requesting a full return refund. Very disappointed.

Hello Readers.com Hello Readers.com Hello Jackie, thank you for helping me with the exchange. I really do appreciate your willingness to assist & sharing the information I need for my next selection of glasses. Great customer service ! 😊 Thank you Jackie. Benjamin C

Regrets!!!!! I am so mad at myself that I'm out of $30 doing business with this company. I ordered 2 pair of bifocals, 1 reading and the other a sunglass. The readers were received with a long scratch in the bottom reader area. Quality control should have caught that, but things happen. My issue is that 4 days after emailing the company, I have not received a reply. I am pissed because that is totally unacceptable and inexcusable. I'm just going to send both pair back and lesson learned!!!!