Samantha Sharp
AUI have been buying glasses from this… I have been buying glasses from this company for years, and have never had any problems. Until my last order. I ordered a gold frame and received silver. I don't wear silver, so sent an email asking how to have them replaced. No answer. Three emails later.. still no answer!! Needless to say they have lost a customer, and I've stopped referring others.
SANDRA COHEN
GBI purchased my first pair last week I purchased my first pair last week. They were the Collegiate men’s Readers. I don’t know what material is used on these glasses but I seem to be highly allergic to the frames. They cause terrible ITCHING! It’s very uncomfortable. I will beto be requesting a full return refund. Very disappointed.
Douglas Romanow
CADon't believe the promises... Don't believe the promises about shipping, even when they state Covid 19 will extend their delivery by 3-4 or 7-8 days. It has been 26 business days and still no shipment. The tracking number shows the order is sitting, not moving - for weeks. Their customer service is non-responsive. Avoid at all costs.
Robert Messano
GBI take my first review back... I have to modify this to a FIVE STAR now...CS took care of my glasses and even sent me a new pair. Excellent (Initial Review) One of the worst companies I've ever purchased from in my life. I ordered 2 pair of glasses and I know we're in a Pandemic, but it took weeks to arrive. One pair was the wrong magnification. I immediately went to the site to get a refund and they wanted me to pay for postage for THEIR mistake. I also received only a SINGLE communication saying they couldn't reply for 3-4 weeks. Thst was 2 months ago. Throw your money in a river before ordering from them.
Benjamin Chiu
GBHello Readers.com Hello Readers.com Hello Jackie, thank you for helping me with the exchange. I really do appreciate your willingness to assist & sharing the information I need for my next selection of glasses. Great customer service ! 😊 Thank you Jackie. Benjamin C