I have been buying glasses from this… I have been buying glasses from this company for years, and have never had any problems. Until my last order. I ordered a gold frame and received silver. I don't wear silver, so sent an email asking how to have them replaced. No answer. Three emails later.. still no answer!! Needless to say they have lost a customer, and I've stopped referring others.

Horrible customer service I went to the contact page to send an email and ask a question. Unfortunately, I got stuck in some kind of repeat message loop. They weren't available after 5:00 Eastern Monday through Friday and close completely on Saturday and Sunday. Of course the weekends were really the only days that I had available. I finally had time off on a Monday and I have to place the email to contact somebody and I keep getting the same message looped over and over and over nobody's available and blah blah blah so I am not even able to look at the website. I've tried closing it out. I've come at it from different places and still it will change and flash this message. I am caught in their contact us email horror nightmare

I purchased my first pair last week I purchased my first pair last week. They were the Collegiate men’s Readers. I don’t know what material is used on these glasses but I seem to be highly allergic to the frames. They cause terrible ITCHING! It’s very uncomfortable. I will beto be requesting a full return refund. Very disappointed.

Don't Do It! It's incredible to me that all the negative reviews are generally the same. I have been buying for a few years now. The first pair I still have, yet the dozens of subsequent pairs i purchased broke at the hinges within weeks. I just rationalized these as disposable glasses due to the cheap price but cool styles; but, i can no longer do this because i can't even get a month's use out of them. If you do buy, stay away from the plastic frames. I have given them hundreds of dollars each year for really nothing, I was about to repeat the same insanity just now with another $100+ order, but these reviews on Trustpilot solidified my experience and finally broke this dysfunctional spell ... moving on!

Would give "NO" stars if possible I purchased glasses, received them, didn't like them, looked at their return policy, printed label, sent back, original costs $30.14, they refunded $18.60 only, called them because I didn't understand why my refund was so small, they explained why, guess who will not purchase again.