I ordered combination glasses with… I ordered combination glasses with different strengths in each lens. While I'm glad they offer this service, it just didn't work. The power I had tested for my weaker right eye just wasn't vaguely right when I received the readers.com glasses. Moreover, the frames were far uglier looking than they appeared online. So... I'm out $70 with an unusable pair of reading glasses. Can't say I recommend getting a pair of these.

Bad Customer Service I ordered glasses around December 26th. I received no confirmation of order or anything else. You received your money. I finally got in contact with customer service and was told the glasses were no longer in stock. I get 2-4 emails daily from you and you couldn't email and give me a chance to order something else or refund my money, Is this how you operate your company? I have ordered before and had no problems. I finally spoke with someone and money will be refunded. You should have offered me a chance to order something else at a discount or something. I see you don't value your customers.

Regrets!!!!! I am so mad at myself that I'm out of $30 doing business with this company. I ordered 2 pair of bifocals, 1 reading and the other a sunglass. The readers were received with a long scratch in the bottom reader area. Quality control should have caught that, but things happen. My issue is that 4 days after emailing the company, I have not received a reply. I am pissed because that is totally unacceptable and inexcusable. I'm just going to send both pair back and lesson learned!!!!

Never mailed My husband ordered 3 pairs in March of 2023. They never arrived, but we were charged on our credit card. Husband emailed and was told that the package arrived at our Post Office, but when I look up the tracking code (in July) it looks as though the package was never mailed. Additional emails to the company have received no replies. Out over $60!

Not impressed Not impressed. Totally understand that Covid-19 impacts everything but it took 20 days to receive my order. I keep receiving computer generated emails asking me to recommend them to my friends. Funny. Have emailed Customer Service multiple times with no response. Will not order from them again