Hello Readers.com Hello Readers.com Hello Jackie, thank you for helping me with the exchange. I really do appreciate your willingness to assist & sharing the information I need for my next selection of glasses. Great customer service ! 😊 Thank you Jackie. Benjamin C

Horrible customer service I went to the contact page to send an email and ask a question. Unfortunately, I got stuck in some kind of repeat message loop. They weren't available after 5:00 Eastern Monday through Friday and close completely on Saturday and Sunday. Of course the weekends were really the only days that I had available. I finally had time off on a Monday and I have to place the email to contact somebody and I keep getting the same message looped over and over and over nobody's available and blah blah blah so I am not even able to look at the website. I've tried closing it out. I've come at it from different places and still it will change and flash this message. I am caught in their contact us email horror nightmare

Regrets!!!!! I am so mad at myself that I'm out of $30 doing business with this company. I ordered 2 pair of bifocals, 1 reading and the other a sunglass. The readers were received with a long scratch in the bottom reader area. Quality control should have caught that, but things happen. My issue is that 4 days after emailing the company, I have not received a reply. I am pissed because that is totally unacceptable and inexcusable. I'm just going to send both pair back and lesson learned!!!!

I take my first review back... I have to modify this to a FIVE STAR now...CS took care of my glasses and even sent me a new pair. Excellent (Initial Review) One of the worst companies I've ever purchased from in my life. I ordered 2 pair of glasses and I know we're in a Pandemic, but it took weeks to arrive. One pair was the wrong magnification. I immediately went to the site to get a refund and they wanted me to pay for postage for THEIR mistake. I also received only a SINGLE communication saying they couldn't reply for 3-4 weeks. Thst was 2 months ago. Throw your money in a river before ordering from them.

I ordered combination glasses with… I ordered combination glasses with different strengths in each lens. While I'm glad they offer this service, it just didn't work. The power I had tested for my weaker right eye just wasn't vaguely right when I received the readers.com glasses. Moreover, the frames were far uglier looking than they appeared online. So... I'm out $70 with an unusable pair of reading glasses. Can't say I recommend getting a pair of these.