Don't believe the promises... Don't believe the promises about shipping, even when they state Covid 19 will extend their delivery by 3-4 or 7-8 days. It has been 26 business days and still no shipment. The tracking number shows the order is sitting, not moving - for weeks. Their customer service is non-responsive. Avoid at all costs.

Have ordered two pair of reading… Have ordered two pair of reading glasses. Both pair have broken with what could be classified as 'minimal use.' Contacted their Customer Service and got some 'stock' reply citing Covid as the reason for slow response. I live 30 miles from Readers.com facility. Anyone who changed their business practices because of that is WOKE. Nothing other than some restaurants and bars in my town changed practices. Their glasses are one step above those at the Dollar Store. You don't even get service when they fail. AVOID.

Not impressed Not impressed. Totally understand that Covid-19 impacts everything but it took 20 days to receive my order. I keep receiving computer generated emails asking me to recommend them to my friends. Funny. Have emailed Customer Service multiple times with no response. Will not order from them again

I have been buying glasses from this… I have been buying glasses from this company for years, and have never had any problems. Until my last order. I ordered a gold frame and received silver. I don't wear silver, so sent an email asking how to have them replaced. No answer. Three emails later.. still no answer!! Needless to say they have lost a customer, and I've stopped referring others.

Don’t waste your time… I had the same experience as other reviewers. I ordered two pairs of glasses back in December and I never received them it’s almost February. I had to contact them and with the time difference that was annoying enough and then they sent me an email in response to say there was some issue and did I still want them. I said yes send them. To find an email that says .. not asks, that one of the pairs I ordered aren’t available and they are sending the other. The second pair are some lame on sale back up readers that I ordered because they made shipping free and cost what shipping would have. So they are sending the ones I could care less about. They didn’t ask me, they informed me.