I have been buying readers from this… I have been buying readers from this company for a few years and I tell myself, don't waste anymore money. The quality has become shabby with the prises rising. The last 3 pair I bought broke within a week's time for various reasons, stem snapped off, lens popped out and so on. I will not invest any money into poorly constructed Eyewear. Which is really a shame, I've enjoyed the different styles

I take my first review back... I have to modify this to a FIVE STAR now...CS took care of my glasses and even sent me a new pair. Excellent (Initial Review) One of the worst companies I've ever purchased from in my life. I ordered 2 pair of glasses and I know we're in a Pandemic, but it took weeks to arrive. One pair was the wrong magnification. I immediately went to the site to get a refund and they wanted me to pay for postage for THEIR mistake. I also received only a SINGLE communication saying they couldn't reply for 3-4 weeks. Thst was 2 months ago. Throw your money in a river before ordering from them.

Have ordered two pair of reading… Have ordered two pair of reading glasses. Both pair have broken with what could be classified as 'minimal use.' Contacted their Customer Service and got some 'stock' reply citing Covid as the reason for slow response. I live 30 miles from Readers.com facility. Anyone who changed their business practices because of that is WOKE. Nothing other than some restaurants and bars in my town changed practices. Their glasses are one step above those at the Dollar Store. You don't even get service when they fail. AVOID.

Hello Readers.com Hello Readers.com Hello Jackie, thank you for helping me with the exchange. I really do appreciate your willingness to assist & sharing the information I need for my next selection of glasses. Great customer service ! 😊 Thank you Jackie. Benjamin C

Bad Customer Service I ordered glasses around December 26th. I received no confirmation of order or anything else. You received your money. I finally got in contact with customer service and was told the glasses were no longer in stock. I get 2-4 emails daily from you and you couldn't email and give me a chance to order something else or refund my money, Is this how you operate your company? I have ordered before and had no problems. I finally spoke with someone and money will be refunded. You should have offered me a chance to order something else at a discount or something. I see you don't value your customers.