KC
GBDon't Do It! It's incredible to me that all the negative reviews are generally the same. I have been buying for a few years now. The first pair I still have, yet the dozens of subsequent pairs i purchased broke at the hinges within weeks. I just rationalized these as disposable glasses due to the cheap price but cool styles; but, i can no longer do this because i can't even get a month's use out of them. If you do buy, stay away from the plastic frames. I have given them hundreds of dollars each year for really nothing, I was about to repeat the same insanity just now with another $100+ order, but these reviews on Trustpilot solidified my experience and finally broke this dysfunctional spell ... moving on!
Lynda Hitchcock
GBJust like the other reviews Just like the other reviews. Absolutely garbage. Buy your glasses from anyone other than this company. Frames broke after one month. Contacted and no response. Left a bad review on Facebook about this and immediately got a response saying to check my account but nothing. Funny how they advertise on Facebook and received an answer. Don't bother.
Benjamin Chiu
GBHello Readers.com Hello Readers.com Hello Jackie, thank you for helping me with the exchange. I really do appreciate your willingness to assist & sharing the information I need for my next selection of glasses. Great customer service ! 😊 Thank you Jackie. Benjamin C
Sharon Dougherty
GBNever mailed My husband ordered 3 pairs in March of 2023. They never arrived, but we were charged on our credit card. Husband emailed and was told that the package arrived at our Post Office, but when I look up the tracking code (in July) it looks as though the package was never mailed. Additional emails to the company have received no replies. Out over $60!
Y Cox
GBHorrible customer service I went to the contact page to send an email and ask a question. Unfortunately, I got stuck in some kind of repeat message loop. They weren't available after 5:00 Eastern Monday through Friday and close completely on Saturday and Sunday. Of course the weekends were really the only days that I had available. I finally had time off on a Monday and I have to place the email to contact somebody and I keep getting the same message looped over and over and over nobody's available and blah blah blah so I am not even able to look at the website. I've tried closing it out. I've come at it from different places and still it will change and flash this message. I am caught in their contact us email horror nightmare