I take my first review back... I have to modify this to a FIVE STAR now...CS took care of my glasses and even sent me a new pair. Excellent (Initial Review) One of the worst companies I've ever purchased from in my life. I ordered 2 pair of glasses and I know we're in a Pandemic, but it took weeks to arrive. One pair was the wrong magnification. I immediately went to the site to get a refund and they wanted me to pay for postage for THEIR mistake. I also received only a SINGLE communication saying they couldn't reply for 3-4 weeks. Thst was 2 months ago. Throw your money in a river before ordering from them.

Just like the other reviews Just like the other reviews. Absolutely garbage. Buy your glasses from anyone other than this company. Frames broke after one month. Contacted and no response. Left a bad review on Facebook about this and immediately got a response saying to check my account but nothing. Funny how they advertise on Facebook and received an answer. Don't bother.

Regrets!!!!! I am so mad at myself that I'm out of $30 doing business with this company. I ordered 2 pair of bifocals, 1 reading and the other a sunglass. The readers were received with a long scratch in the bottom reader area. Quality control should have caught that, but things happen. My issue is that 4 days after emailing the company, I have not received a reply. I am pissed because that is totally unacceptable and inexcusable. I'm just going to send both pair back and lesson learned!!!!

Would give "NO" stars if possible I purchased glasses, received them, didn't like them, looked at their return policy, printed label, sent back, original costs $30.14, they refunded $18.60 only, called them because I didn't understand why my refund was so small, they explained why, guess who will not purchase again.

Don't believe the promises... Don't believe the promises about shipping, even when they state Covid 19 will extend their delivery by 3-4 or 7-8 days. It has been 26 business days and still no shipment. The tracking number shows the order is sitting, not moving - for weeks. Their customer service is non-responsive. Avoid at all costs.