KC
GBDon't Do It! It's incredible to me that all the negative reviews are generally the same. I have been buying for a few years now. The first pair I still have, yet the dozens of subsequent pairs i purchased broke at the hinges within weeks. I just rationalized these as disposable glasses due to the cheap price but cool styles; but, i can no longer do this because i can't even get a month's use out of them. If you do buy, stay away from the plastic frames. I have given them hundreds of dollars each year for really nothing, I was about to repeat the same insanity just now with another $100+ order, but these reviews on Trustpilot solidified my experience and finally broke this dysfunctional spell ... moving on!
Pam Ella
GBNot impressed Not impressed. Totally understand that Covid-19 impacts everything but it took 20 days to receive my order. I keep receiving computer generated emails asking me to recommend them to my friends. Funny. Have emailed Customer Service multiple times with no response. Will not order from them again
Jeff Hurl
GBVery poor service - took 16 days to get my order to the post office I submitted an order at 10:23am on Wednesday, May 27, 2020, knowing there may be a 2-3 day delay (according to heir web site). I received notice that the shipping label was created at 9:44am on Monday, June 8, 2020 (12 days later). It wasn't received by the local post office until 5:32pm Thursday, June 11. So, basically, it took 16 days to get my order to the post office.
Douglas Romanow
CADon't believe the promises... Don't believe the promises about shipping, even when they state Covid 19 will extend their delivery by 3-4 or 7-8 days. It has been 26 business days and still no shipment. The tracking number shows the order is sitting, not moving - for weeks. Their customer service is non-responsive. Avoid at all costs.
Sharon Dougherty
GBNever mailed My husband ordered 3 pairs in March of 2023. They never arrived, but we were charged on our credit card. Husband emailed and was told that the package arrived at our Post Office, but when I look up the tracking code (in July) it looks as though the package was never mailed. Additional emails to the company have received no replies. Out over $60!