KRISTIN
KHDon’t waste your time… I had the same experience as other reviewers. I ordered two pairs of glasses back in December and I never received them it’s almost February. I had to contact them and with the time difference that was annoying enough and then they sent me an email in response to say there was some issue and did I still want them. I said yes send them. To find an email that says .. not asks, that one of the pairs I ordered aren’t available and they are sending the other. The second pair are some lame on sale back up readers that I ordered because they made shipping free and cost what shipping would have. So they are sending the ones I could care less about. They didn’t ask me, they informed me.
J.D.
GBHave ordered two pair of reading… Have ordered two pair of reading glasses. Both pair have broken with what could be classified as 'minimal use.' Contacted their Customer Service and got some 'stock' reply citing Covid as the reason for slow response. I live 30 miles from Readers.com facility. Anyone who changed their business practices because of that is WOKE. Nothing other than some restaurants and bars in my town changed practices. Their glasses are one step above those at the Dollar Store. You don't even get service when they fail. AVOID.
Douglas Romanow
CADon't believe the promises... Don't believe the promises about shipping, even when they state Covid 19 will extend their delivery by 3-4 or 7-8 days. It has been 26 business days and still no shipment. The tracking number shows the order is sitting, not moving - for weeks. Their customer service is non-responsive. Avoid at all costs.
Robert M
GBI should have checked here first I should have checked here first. My glasses broke like another review, while wearing them. I was going to process a return but I figure after reading other reviews I will just cut my losses and chalk it up to learning through experience. in my opinion you're better off buying glasses from the dollar store or Sam's club. Buying these expensive readers doesn't make sense when they're made just as cheaply.
Lynda Hitchcock
GBJust like the other reviews Just like the other reviews. Absolutely garbage. Buy your glasses from anyone other than this company. Frames broke after one month. Contacted and no response. Left a bad review on Facebook about this and immediately got a response saying to check my account but nothing. Funny how they advertise on Facebook and received an answer. Don't bother.