SANDRA COHEN
GBI purchased my first pair last week I purchased my first pair last week. They were the Collegiate men’s Readers. I don’t know what material is used on these glasses but I seem to be highly allergic to the frames. They cause terrible ITCHING! It’s very uncomfortable. I will beto be requesting a full return refund. Very disappointed.
Jennifer Hodges
GBI have been buying readers from this… I have been buying readers from this company for a few years and I tell myself, don't waste anymore money. The quality has become shabby with the prises rising. The last 3 pair I bought broke within a week's time for various reasons, stem snapped off, lens popped out and so on. I will not invest any money into poorly constructed Eyewear. Which is really a shame, I've enjoyed the different styles
J.D.
GBHave ordered two pair of reading… Have ordered two pair of reading glasses. Both pair have broken with what could be classified as 'minimal use.' Contacted their Customer Service and got some 'stock' reply citing Covid as the reason for slow response. I live 30 miles from Readers.com facility. Anyone who changed their business practices because of that is WOKE. Nothing other than some restaurants and bars in my town changed practices. Their glasses are one step above those at the Dollar Store. You don't even get service when they fail. AVOID.
Douglas Romanow
CADon't believe the promises... Don't believe the promises about shipping, even when they state Covid 19 will extend their delivery by 3-4 or 7-8 days. It has been 26 business days and still no shipment. The tracking number shows the order is sitting, not moving - for weeks. Their customer service is non-responsive. Avoid at all costs.
Michelle C. Minor
GBBad Customer Service I ordered glasses around December 26th. I received no confirmation of order or anything else. You received your money. I finally got in contact with customer service and was told the glasses were no longer in stock. I get 2-4 emails daily from you and you couldn't email and give me a chance to order something else or refund my money, Is this how you operate your company? I have ordered before and had no problems. I finally spoke with someone and money will be refunded. You should have offered me a chance to order something else at a discount or something. I see you don't value your customers.