STAY AWAY FROM bestbuyeyeglasses.com - FRAUD!!! DO NOT shop at bestbuyeyeglasses.com Their service is horrible! I got a pair of Ray Bans Aviator 52, which were too small, so I exchanged for 58. The first time they sent me a pair of defective glasses with scratches all over the frames, so I sent them back for a new pair. Unfortunately, second time around was still the same. Scratches still all over the frames, which convinced me they just didn't care about their customers. I haven't contacted them yet about the 2nd exchange, but I so frustrated with them because the representative, Heather, promised and ensured me that she would check carefully and ensure a "new" pair was sent to me. "New" was right, but it was a "new" used pair. I am not even sure if it's worth the time to be on the phone with them anymore. As an fyi, the customer service don't open on weekends and operates short hours, so it takes a lot of patience and time to deal with them. I ordered the original pair since early May and I am still struggling to get a pair of nice Ray Bans with the money that I am paying. The worst part is that I am not even sure if they are real Ray Bans as there were no laser sticker on the len just like the first time when the 2nd replacement arrived. STAY AWAY from them!

Hidden Charges!!! They don't tell you ahead that there is a 10% cancelation charge. They're prices are about 20% higher than some online retailers. Do NOT buy from BestBuyEyeglasses.com

What a po dunk company Ordered 2 frames. Called to ask if frames were in stock and ready to ship. I was told they were. Five days later I get an email saying both frames had been discontinued. Why was it on your site then??? Don’t waste your time.

Sent Wrong Frames Twice I ordered a pair of frames and they sent the wrong frames twice. They couldn't guarantee the they would send the right ones on the third try. They didn't seem to care that they kept screwing up.

Terrible basically criminal service at… Terrible basically criminal service at this point refuses to process a return customer service is so un trained and underpaid please take your money elsewhere cause they always screw up and never provide the service they advertise.