No integrity "I am an Australian shopper who went online towards end of November 2012. I purchased approximately $250.00 worth of product that I paid additional shipping to ensure it would arrive before Christmas with their International courier company Bongo. The expected delivery date was no later than 20/12/2012. As I didn't receive them I contacted the courier company only to be advised that the merchant (Bestbuy eyeglasses) did not send them the order for shipping. The company did not send me an email to notify me of any delays however was more than happy to take the money out of my account). I am extremely dissatisfied with the company, and they have yet to respond to my email. Do not BUY from them International buyers.. They clearly have no intention to improve their service, or have any integrity in their service."

Hidden Charges!!! They don't tell you ahead that there is a 10% cancelation charge. They're prices are about 20% higher than some online retailers. Do NOT buy from BestBuyEyeglasses.com

Disappointing experience Their quality has gone way down over the years. I made an order in 2017 without any problem, but recently had multiple issues with an order. These issues really ran the gamut of poor quality and service, including my first order not being tracked and being "lost" (and a replacement only being shipped after multiple calls), the replacement pair having obvious defects on the lenses, and the second replacement being the incorrect color (somehow changing between the two previous orders), and, finally, my return request being processed as an exchange. It's been over two months since my original order was set to arrive and I don't have my glasses or my refund. If you do place an order through them make sure to be ready to track your own order and really advocate for yourself, because once Best Buy Eyeglasses has your payment they dgaf about your experience.

So-so postage but item as described with standard extras attached I'm buying from Australia. I was a bit hesitant at first to buy anything from here, but this was the only site I could find that stocked the sunglasses I wanted. (Michael Kors 'Cheshire') Price was reasonable but the price of the shipping was a lot because of them having to use a partner company (Bongo) which re-routes packages to international locations. I believe it did take one or two days longer to process the item and actually ship it off than was stated in the 'how long does it take' section of the website. Apart from this I had no issues with the item. The sunglasses were mint condition, brand new, plastic-packaged and came with the standard accessories - sunglass case and microfiber cloth bearing the brand's logo. I'm very satisfied with the item and I'm sure that it is legitimate.