Great frames I was hesitant at first when I ordered my glasses and then read the reviews. Usually I do the opposite. My experience with this company was great. My debit card was changed through the whole process so I contacted them and they handled it without missing a beat. I ordered my frames march the 3rd and got them on march the 18th not bad considering these frames were on back order. I think if my card wasn't changed in the middle of it, I would of received earlier. I'm very satified and considering getting a pair of sunglasses.

Fraudulent Company This company has delayed and delayed my order, claiming this and that. Worse, they have told me it would arrive on different days and when it didn't arrive, I had to call and ask. There is no follow-through with this company. I have yet to receive my glasses and now I am afraid that if I cancel I will have to pay an exorbitant fee, as well as the fact that even if I do receive them, they might be fakes, or worse, they will be ruined. Also, the sales associate lied about their closing hours just to avoid having to rectify my order. To this day I have no idea where these glasses are being shipped to, when they will arrive or what type of shipping I will get (eg. same-day, two-day etc). She told me that there were 'no managers' available and that someone would call me back in a half our, except that nobody ever called me back. Do not trust this company. I thought I would be saving some money and that a reasonable amount of delay would be worth it, but this company is a racket. If you research their principal Daniel Kandler, CEO of bestbuyeyeglasses, you'll find that he is not part of the BBB and that all of his businesses are rated very low in Florida for business and there is some question as to whether his business has licences and is bonded for eyewear glasses. I did some investigation and Daniel Kandler has eyeglass "companies" all over the US, so I think what may be happening is that while the customer service operates out of FL, the "Lab" is operated elsewhere to avoid being bonded and licensed according to FL regulations. He had another eyeglass company that just mysterious 'disappeared' before the emergence of bestbuyeyeglasses.com. It is very likely that if this isn't some sort of scam, that at the very least he is operating a barely, legal eyeglass facility and that the lenses aren't up to FL state regs, hence the ability to get away with murder on sales and returns. DO NOT IGNORE THE REVIEWS. If you want to contact me to see if I am a 100% authentic customer, please do.

STAY AWAY FROM bestbuyeyeglasses.com - FRAUD!!! DO NOT shop at bestbuyeyeglasses.com Their service is horrible! I got a pair of Ray Bans Aviator 52, which were too small, so I exchanged for 58. The first time they sent me a pair of defective glasses with scratches all over the frames, so I sent them back for a new pair. Unfortunately, second time around was still the same. Scratches still all over the frames, which convinced me they just didn't care about their customers. I haven't contacted them yet about the 2nd exchange, but I so frustrated with them because the representative, Heather, promised and ensured me that she would check carefully and ensure a "new" pair was sent to me. "New" was right, but it was a "new" used pair. I am not even sure if it's worth the time to be on the phone with them anymore. As an fyi, the customer service don't open on weekends and operates short hours, so it takes a lot of patience and time to deal with them. I ordered the original pair since early May and I am still struggling to get a pair of nice Ray Bans with the money that I am paying. The worst part is that I am not even sure if they are real Ray Bans as there were no laser sticker on the len just like the first time when the 2nd replacement arrived. STAY AWAY from them!

Hidden Charges!!! They don't tell you ahead that there is a 10% cancelation charge. They're prices are about 20% higher than some online retailers. Do NOT buy from BestBuyEyeglasses.com