Non delivery of order placed weeks ago Non delivery of order placed weeks ago, 25 March. I am in the UK. Nearly 4 weeks deliver unacceptable. No reply to emails. Want a refund because of lack of service. You have had £187 of my money for nearly a month!

Lovely yarn delivered quickly. Lovely yarn delivered quickly. Hobbii Sultan cotton is just the best for making beautiful shawls. Their customer service is excellent too

Excellent quick service The yarn usually arrives within a week of placing the order and hooks and needles are always in perfect condition. Delicious little sweets come with each order. The "e-mail when available again" works very well, the item has been available again very shortly after.

Best yarn shop ever When I've had a problem, which has been just the once, it was quickly sorted. The yarn is absolutely amazing, with some gorgeous patterns. Whether you knit or crochet it can be found here.

You always keep me in the loop and I am… You always keep me in the loop and I am always happy to hear from you with updates of yarn and things that I might need to help as I recently bought the lights to go around my neck which are very helpful