Tassels are great, website account needs help The tassels are great. I've ordered many times, but for some reason my account and password keeps getting deleted from their website. Several times I've tried creating a new account and it tells me "cannot create account because this email is already being used." So each time I order I have to go through the entire website to find what I need to reorder. I'm unable to log in with my original credentials, but can't create a new account.

Outstanding Customer Service follow-up It is rare that I find a company with such great customer service. I had an issue and it was responded to immediately. I will shop here again!

Ordering was easy Ordering was easy. Items arrived earlier than promised and was packaged well.

Excellent Quality Excellent quality doctoral robe with true Ph.D. blue colored velvet. The velvet trim and sleeve bars are ample in amount and quality as well. The shipping (using the priority mail option) was only two business days from NJ to SC. The velvet tam is very nice and fits perfectly to the indicated size. The gold tassel is likewise a very high quality product--far better than expected. The overall product was a pleasant surprise for the less than $150 base price, and the added costs for the blue velvet and large size tam were also very reasonable.

Fast shipping and reasonable prices Fast shipping and reasonable prices. Year after year, I never have a problem with my order.