Profession and understanding Jazz was very professional and kind to me. She understood my situation and helped to calm my nerves during our phone conversation. She was also able to confirm that the underwriting dept. had all the information needed to update my renewal.

Jessica W. was great Jessica W. was great. She followed through with phone calls when our requested updates occurred to our WC policy. She was extremely conscientious and professional. She made it 'easy as pie' this time, when it actually took us a few years to straighten out our issue dealing with PIE directly and our insurance agent. We are pleased with the intended outcome. THANK YOU!

Audit Department I have been trying to contact the Audit Department, nobody returned my call for almost 2 weeks, and I just received an email saying there's nothing they can do to help me. They just have ignored my multiple requests to talk to somebody.

Ariel was extremely helpful Ariel was extremely helpful. This was my first Pie renewal and she was able to help answer all of my questions on this. A++ agency support!

5 star only for Steven Prichett 0 stars for billing and customer service This 5 star review is only for the customer service I received from our auditor Steven Prichett. He was on top of it all. I have debit where my payments are debited from our business account every month. After many attempts speaking to billing and customer service telling them I had a dispute to not take $7066 out of my account, they did it anyway! Customer service team and billing needs to take a course from Steven. These are hard times for all and just a little bit of concern and empathy and even a call back from billing or customer service which didn’t take place! So this 5 star only goes to Steven Prichett. Change up your team in billing and customer service your going to lose clients if you don’t!