Isabella is the one you should talk to. She is the best!!!!! Isabella called back and was quiet friendly and a nice surprise from the typical customer service people i speak to. she was super patient, helpful and took care of what i needed. It was one of the most pleasant customer service experiences i have had

5 star only for Steven Prichett 0 stars for billing and customer service This 5 star review is only for the customer service I received from our auditor Steven Prichett. He was on top of it all. I have debit where my payments are debited from our business account every month. After many attempts speaking to billing and customer service telling them I had a dispute to not take $7066 out of my account, they did it anyway! Customer service team and billing needs to take a course from Steven. These are hard times for all and just a little bit of concern and empathy and even a call back from billing or customer service which didn’t take place! So this 5 star only goes to Steven Prichett. Change up your team in billing and customer service your going to lose clients if you don’t!

Auriel at Pie Insurance Auriel, from Pie, was very helpful in answering all our questions we had re our upcoming audit. She assured us that Pie is associated with Sirius insurance and verified our prior policy number. She was very knowledgeable, pleasant and touched base with Pie’s audit department for specifics re our policy. Very pleased with her customer service!!

Auriel Cooper was great! Auriel Cooper was great! She helped me immediately by filing the WC policy with the license board for out mutual client. I was able to call the insured and look like a total rockstar becasue of her help. Thanks again!

Audit results 9 months after audit and business closed I provided all information in a timely manner at the time of my business closing. 9 months after the business and all accounts were closed, Pie sent me an invoice for the audit submitted 9 months prior. Stay away from this company since they apparently can't do things in a timely manner and then are no help to try to resolve this.