Quoquese J is the true definition of AMAZING Customer service!!! I called Coterie thru Pie Insurance today to find out how much my renewal was going to cost me monthly bc I've not been given that info yet and I hit the jackpot with the amazing customer service rep that answered my call! She reminded me of my best friend rather than just some stranger working for an insurance company. I hope her boss sees this bc Quoquese J is doing her job plus going about 100 extra miles to ensure her customers satisfaction. I mean, I should've gotten her extension so I only deal with her from here on out. She impressed me BIG TIME in the 5 minutes we were on the phone. This woman is going places. She's amazing and knowledgeable and she really helped me out today!! Thank you Coterie for hiring Ki. She made my day that much better!!!

Exactly the help we needed - We have been trying for a couple of days to sort out a particular problem with one of our mutual clients. Arielle, was patient and helpful as I explained our problem and she stayed with me until we got to a solution. Thank you so much!

Jessica W. was great Jessica W. was great. She followed through with phone calls when our requested updates occurred to our WC policy. She was extremely conscientious and professional. She made it 'easy as pie' this time, when it actually took us a few years to straighten out our issue dealing with PIE directly and our insurance agent. We are pleased with the intended outcome. THANK YOU!

Auriel at Pie Insurance Auriel, from Pie, was very helpful in answering all our questions we had re our upcoming audit. She assured us that Pie is associated with Sirius insurance and verified our prior policy number. She was very knowledgeable, pleasant and touched base with Pie’s audit department for specifics re our policy. Very pleased with her customer service!!

Zero customer service/false audit Audit results are inaccurate and they are trying to charge me for an amount that exceeds my actual payroll. They keep trying to charge my card even though I have tried repeatedly to respond or contact ANYONE. They cannot be reached by phone nor email. I’m beginning to think the worst of this company.