Quoquese J is the true definition of AMAZING Customer service!!! I called Coterie thru Pie Insurance today to find out how much my renewal was going to cost me monthly bc I've not been given that info yet and I hit the jackpot with the amazing customer service rep that answered my call! She reminded me of my best friend rather than just some stranger working for an insurance company. I hope her boss sees this bc Quoquese J is doing her job plus going about 100 extra miles to ensure her customers satisfaction. I mean, I should've gotten her extension so I only deal with her from here on out. She impressed me BIG TIME in the 5 minutes we were on the phone. This woman is going places. She's amazing and knowledgeable and she really helped me out today!! Thank you Coterie for hiring Ki. She made my day that much better!!!

Profession and understanding Jazz was very professional and kind to me. She understood my situation and helped to calm my nerves during our phone conversation. She was also able to confirm that the underwriting dept. had all the information needed to update my renewal.

Jessica W. was great Jessica W. was great. She followed through with phone calls when our requested updates occurred to our WC policy. She was extremely conscientious and professional. She made it 'easy as pie' this time, when it actually took us a few years to straighten out our issue dealing with PIE directly and our insurance agent. We are pleased with the intended outcome. THANK YOU!

Impossible to get a hold of Impossible to get a hold of. They do not answer emails or phone calls. So if you have change or claim on your policy it will not happen. There is also no way to cancel your policy online. They will keep charging your card on file. SCARY company to be handling your Workers Comp insurance.

Ariel is the best Ariel is the best! She was the best Customer Service rep I have worked with. Called, helped, and finished with my call in under 10 minutes.