Miguel Molina
GBAudit Department I have been trying to contact the Audit Department, nobody returned my call for almost 2 weeks, and I just received an email saying there's nothing they can do to help me. They just have ignored my multiple requests to talk to somebody.
WHITNEY
GBQuoquese J is the true definition of AMAZING Customer service!!! I called Coterie thru Pie Insurance today to find out how much my renewal was going to cost me monthly bc I've not been given that info yet and I hit the jackpot with the amazing customer service rep that answered my call! She reminded me of my best friend rather than just some stranger working for an insurance company. I hope her boss sees this bc Quoquese J is doing her job plus going about 100 extra miles to ensure her customers satisfaction. I mean, I should've gotten her extension so I only deal with her from here on out. She impressed me BIG TIME in the 5 minutes we were on the phone. This woman is going places. She's amazing and knowledgeable and she really helped me out today!! Thank you Coterie for hiring Ki. She made my day that much better!!!
Praem Singam
GBImpossible to get a hold of Impossible to get a hold of. They do not answer emails or phone calls. So if you have change or claim on your policy it will not happen. There is also no way to cancel your policy online. They will keep charging your card on file. SCARY company to be handling your Workers Comp insurance.
P Braun
GBAuriel at Pie Insurance Auriel, from Pie, was very helpful in answering all our questions we had re our upcoming audit. She assured us that Pie is associated with Sirius insurance and verified our prior policy number. She was very knowledgeable, pleasant and touched base with Pie’s audit department for specifics re our policy. Very pleased with her customer service!!
Chris Carrillo
GBAsrah W is AMAZING Asrah W is AMAZING! I called a day prior and that receptionist wasn't aware that I can change the effective date without underwriting(Not timely and horrible communication). The insured was ready to bind once effective date changed and this took over 4 days UNTIL Asrah was able to help and secure this sale for me. She deserves a gift & raise!