Jessica W. was great Jessica W. was great. She followed through with phone calls when our requested updates occurred to our WC policy. She was extremely conscientious and professional. She made it 'easy as pie' this time, when it actually took us a few years to straighten out our issue dealing with PIE directly and our insurance agent. We are pleased with the intended outcome. THANK YOU!

5 star only for Steven Prichett 0 stars for billing and customer service This 5 star review is only for the customer service I received from our auditor Steven Prichett. He was on top of it all. I have debit where my payments are debited from our business account every month. After many attempts speaking to billing and customer service telling them I had a dispute to not take $7066 out of my account, they did it anyway! Customer service team and billing needs to take a course from Steven. These are hard times for all and just a little bit of concern and empathy and even a call back from billing or customer service which didn’t take place! So this 5 star only goes to Steven Prichett. Change up your team in billing and customer service your going to lose clients if you don’t!

Best Service and efficiency I have seen in a very long time Quoquese J is a definite asset to PIE Insurance. Spoke to her twice and both times she was spot on with her service and experience. Super nice person , just wonderful to speak to and she was efficient and quick to get the information I needed. It is rare to deal with such an efficient person as Q is. Thank you Q!

Zero customer service/false audit Audit results are inaccurate and they are trying to charge me for an amount that exceeds my actual payroll. They keep trying to charge my card even though I have tried repeatedly to respond or contact ANYONE. They cannot be reached by phone nor email. I’m beginning to think the worst of this company.

Audit results 9 months after audit and business closed I provided all information in a timely manner at the time of my business closing. 9 months after the business and all accounts were closed, Pie sent me an invoice for the audit submitted 9 months prior. Stay away from this company since they apparently can't do things in a timely manner and then are no help to try to resolve this.