Asrah W is AMAZING Asrah W is AMAZING! I called a day prior and that receptionist wasn't aware that I can change the effective date without underwriting(Not timely and horrible communication). The insured was ready to bind once effective date changed and this took over 4 days UNTIL Asrah was able to help and secure this sale for me. She deserves a gift & raise!

Exactly the help we needed - We have been trying for a couple of days to sort out a particular problem with one of our mutual clients. Arielle, was patient and helpful as I explained our problem and she stayed with me until we got to a solution. Thank you so much!

Best Service and efficiency I have seen in a very long time Quoquese J is a definite asset to PIE Insurance. Spoke to her twice and both times she was spot on with her service and experience. Super nice person , just wonderful to speak to and she was efficient and quick to get the information I needed. It is rare to deal with such an efficient person as Q is. Thank you Q!

5 star only for Steven Prichett 0 stars for billing and customer service This 5 star review is only for the customer service I received from our auditor Steven Prichett. He was on top of it all. I have debit where my payments are debited from our business account every month. After many attempts speaking to billing and customer service telling them I had a dispute to not take $7066 out of my account, they did it anyway! Customer service team and billing needs to take a course from Steven. These are hard times for all and just a little bit of concern and empathy and even a call back from billing or customer service which didn’t take place! So this 5 star only goes to Steven Prichett. Change up your team in billing and customer service your going to lose clients if you don’t!

Ariel is the best Ariel is the best! She was the best Customer Service rep I have worked with. Called, helped, and finished with my call in under 10 minutes.