WHITNEY
GBQuoquese J is the true definition of AMAZING Customer service!!! I called Coterie thru Pie Insurance today to find out how much my renewal was going to cost me monthly bc I've not been given that info yet and I hit the jackpot with the amazing customer service rep that answered my call! She reminded me of my best friend rather than just some stranger working for an insurance company. I hope her boss sees this bc Quoquese J is doing her job plus going about 100 extra miles to ensure her customers satisfaction. I mean, I should've gotten her extension so I only deal with her from here on out. She impressed me BIG TIME in the 5 minutes we were on the phone. This woman is going places. She's amazing and knowledgeable and she really helped me out today!! Thank you Coterie for hiring Ki. She made my day that much better!!!
Michael Malloy
GBAriel was extremely helpful Ariel was extremely helpful. This was my first Pie renewal and she was able to help answer all of my questions on this. A++ agency support!
Laura
GBExactly the help we needed - We have been trying for a couple of days to sort out a particular problem with one of our mutual clients. Arielle, was patient and helpful as I explained our problem and she stayed with me until we got to a solution. Thank you so much!
Praem Singam
GBImpossible to get a hold of Impossible to get a hold of. They do not answer emails or phone calls. So if you have change or claim on your policy it will not happen. There is also no way to cancel your policy online. They will keep charging your card on file. SCARY company to be handling your Workers Comp insurance.
James
GBAuriel Cooper was great! Auriel Cooper was great! She helped me immediately by filing the WC policy with the license board for out mutual client. I was able to call the insured and look like a total rockstar becasue of her help. Thanks again!