Vicki Lyons
GBBest Customer Service for Custom Item The product is quality to begin with. What made the experience so much more successful was the Customer support team. This being my second customized order working closely with Elisa T, July, and Julia Q on both orders was a gift. They kept in touch on progress and sent me a preview of the finished items design before actually completing it. I was allowed to make changes or add extra wording without any disgruntled attitude. Always helpful and more than just professional, they were kind and understanding. My Daughter and I are two very happy Veterans with three wonderful products. Quality, dedicated teamwork, your input and a product you’ll be proud to wear or use anywhere you choose with Top TrendyGear!
Rob Fortner
GBItem was packaged with tape on the… Item was packaged with tape on the front of it and when taken off it pulled the paint/material off with it. The product is ruined. Emailed for solution but haven't received new item or contacted.
KFS
AUThe sign is fantastic The sign is fantastic. We love it. It arrived quite quickly. We are about to order another for our daughter’s house!
John Tillett
GBWhat made the experience great is the… What made the experience great is the quality of what we ordered, which was a gift for someone important to us. Very high quality, very nice. What was a disappointment was the shipping time and more importantly, the almost total lack of quality support from TopTrendyGear staff. I was sent info saying it had shipped when actually it had not. I was sent info saying it was in route when actually it was not. Calls and emails were responded to late with no useful info. What did we do? Wait... wait...and more wait. When it did arrive FedEx must have thrown it toward the front porch and sadly it missed, landing in some water and wet grass. Bottom line is a company is STILL responsible for the product until the product is in the happy hand of the purchaser. Makes me want to order again.. I guess. Call me if you want 865 755 5162
Eileen Forney Westwater
GBJaguar head with LED. The original product I received was soooo not the right colors. However, this company made everything perfect replacing it with the correct one. I couldn't be more happy with the final product. I appreciate everything that was done to make me a happy customer. THANK YOU!!!