Never received package Never received package I had a po box on my shipping address and got an email from customer service that they can't deliver to Po box, I corrected the address to my home. That was 2 weeks ago, still no package. I emailed and called customer service to get an update on where this is. I have not gotten any reply. Update, received package and couldn't be more happy with the statue.

The item ordered was broken The item ordered was broken. I contacted customer service & they remedied the problem. Very happy with there there response. Also, high marks for Miryam Rojano for her professionalism & for being so courteous! Thank you

Phenomenal artpiece- a bit slow to ship. Worth the wait! The item , it's quality, value and security with which it was packaged for shipment deserve 5 stars. In the future, however, I will give the Shop a full month to ship because it did take almost 3 weeks to be placed in the mail, plus another in transit from Mexico. In a nutshell I will happily purchase from the Shop in the future!

Beautiful Catrina The Catrina ordered was beautiful and she shipped without any damage. We receive your emails and look forward to seeing the Catrinas.

I was very disappointed with the quality and workmanship I was very disappointed with the quality of my Catrina. I absolutely love Catrinas and have a large collection, several pieces are from this shop, however as a valentines gift from my husband he ordered me a very tall Catrina and although she is beautiful the quality and workmanship is quiet disappointing. Her body is all crooked as if she was laid on her side during drying time or baking. She is completely flat on one side and is very lopsided. This is the 2nd piece I received with poor workmanship, the first was replaced. This particular one is a gift and so I’m not sure how to have it replaced or refunded. The pictures portrayed are of special care and detail certainly not what I’ve received.