Janel was super helpful and her… Janel was super helpful and her response was really prompt. I’m so thankful for people who are working hard to make our experiences nice since it’s so hard dealing with our loved ones being incarcerated

Updated review My brother still hasn’t received his photos. The order date was 2-9-2023 and the status reads arrived. I had to leave a review since there is no listed contact information. Update: I realized that I did not change my brother’s institution after he was moved. My previous review was a result of my misunderstanding. Customer service was supportive, timely and very professional. I will continue to use Pelipost to send my brother photos.

Frequent price increases, slow shipping and glitches in notifications. Prices keep going up. Shipping times also have increased since the new “upgraded app” was released. Prices increased 2.00/10 photos over the last few weeks alone with slow shipping/printing speeds. More cost for slower service seems like a poor business model. When I first used this app for photos it was reasonably priced and I was very happy with shipping speeds. Those days are gone. Their system also frequently glitches and doesn’t notify you that your order is shipped, received etc. Seems like every aspect was better before the update.

Janel P Janel P. was extremely willing to help navigate my issue and solve the problem in no time at all. Very grateful for people like her that are willing to help.

I was promised quick delivery with 3… I was promised quick delivery with 3 days however it’s been 24 hours and my photos aren’t even printed. Becky doesn’t even respond to my queries as to why my photos aren’t printed yet. I will recommend to send photos yourself than use this app their communication is horrible. If I don’t get a response today I’m cancelling my order. I do not recommend.