Frequent price increases, slow shipping and glitches in notifications. Prices keep going up. Shipping times also have increased since the new “upgraded app” was released. Prices increased 2.00/10 photos over the last few weeks alone with slow shipping/printing speeds. More cost for slower service seems like a poor business model. When I first used this app for photos it was reasonably priced and I was very happy with shipping speeds. Those days are gone. Their system also frequently glitches and doesn’t notify you that your order is shipped, received etc. Seems like every aspect was better before the update.

Great Experience… The customer service representative responded to my email fast and was able to figure out my problem quickly. She resolved my issue right away. She had great communication and follow up.

Janel was super helpful and her… Janel was super helpful and her response was really prompt. I’m so thankful for people who are working hard to make our experiences nice since it’s so hard dealing with our loved ones being incarcerated

10/10 recommend! I just wanna start off by saying Pelipost is truly an amazing company! They allow us to communicate with our loved ones through pictures at a reasonable price. They offer so many coupons and it’s super easy to order through them. I had the pleasure of interacting with Janel P. today and she made a refund, simple and easy for me. I appreciate her kindness and support during my frustrations with the facility denying some photos I was trying to send my fiancé. 10/10 recommend! Pelipost is where it’s at! Thanks!

I’m new with using Pelipost I’m new with using Pelipost so when I couldn’t sign in, time after time, to check my order, I contacted customer service. My account was up and running in a matter of minutes. Thank you Janel for your assistance.