Outstanding personal service!! Having used both Paychex and ADP in the past, I can honestly say that Zuma is the best. While their website may not be as intuitive as the big guys, I only need to call/email my dedicated rep for instant answers. No pressing buttons, listening to automated responses, or being kept on hold endlessly -- I get the SAME REAL PERSON each time I call. 5 big stars for Zuma!

Responsive and easy to deal with Customer care is always eager and on point. Requests are fulfilled in timely matter. A complaint I have is that reports can't be exported into Excel or csv, but otherwise all is fine. Very cost efficient.

QuickBooks Interface My client is using Zuma for their Payroll & Processing and at the time I had to manually enter the Payroll & all transaction associated with it into the QuickBooks file. When I spoke with Larry (the rep. for my client) he said tell me what you want and we will build it..... Well they did, him and his team worked with what I told them I needed, and I was amazed at how seamlessly there report intergrated with QB's... I highly recommend this company, they are easy to talk with and to work with, they listen to your needs and help find a solution. Irene Rocco Bookkeeper Simply Accounting Services

they get it right they have a smooth process to get our folks paid

Excellent company! I really love this payroll company. My account rep Sophia is the absolute best... she's always there to help me with her expertise and wonderful personality! I also love the fact that I can implement my payroll on line myself, I don't really have time to sit on the phone and go over each employee every week. All in all, this is the best company I have worked with, I would highly recommend them!