Alma Burrell
GBIvana Whitlatch Ivana Whitlatch, our support representative provided our organization with superior service. She was responsive and patient with us throughout our whole onboarding process. We have found NotifyMD to be user-friendly for our staff and very attentive to our after-hours patient calls.
Katie Honeywell
GBIvana understands the clinical and… Ivana understands the clinical and client experience. She showed us how she could create peace of mind for us and our clients and has created such.
Matthew
GBIvana W is amazing! NotifyMD is an exceptional service for managing after-hours communications. I would however like to draw attention to one person who is the reason I am switching my large practice to NotifyMD and that is Ivana W! Her professionalism, responsiveness, and genuine care are truly commendable. But what sets her apart is her creativity in tackling challenging issues. She has provided invaluable guidance to me and my team, helping us make informed decisions. I very much enjoy working with her and am looking forward to expanding our services with NotifyMD under Ivana's help and guidance!
Greg
GBGreat service and team John and his team have been fantastic to work with from first contact through implementation and now in a steady state. I work with a lot of vendors in my role, and everything is always great when there aren't problems. When a problem inevitably comes up is when you really get a feel for the company that you've partnered up with and can see how they respond. NotifyMD has always provided clean, timely communication on issues, follow-through and follow-up on resolutions, and really has been a great partner in that sense. The service itself I would recommend to any HCP that finds themselves being woken up in the middle of the night for things that should wait until normal business hours. They script exactly how you would like it set up, go over every single call scenario with you to get clear instruction on how you want it handled, and then deliver exactly what is promised on day one. NotifyMD is one of those companies that I'll keep in the back of my mind and absolutely recommend to anyone I work with or for.
Northshore Dermatology
GBWe've been using NotifyMD services for… We've been using NotifyMD services for almost 2 years now. They handle our calls well, staff is polite and efficient, and our account manager is very responsive. Highly recommend!