It had been a month since I ordered a… It had been a month since I ordered a doll for my daughter so I contacted customer service to see if there would be a longer delay. Customer service stated that my order was fulfilled and gave me a bogus tracking number. The tracking number was invalid but they kept insisting it was already sent out. My order online said it was still in processing so I don’t know where they were getting this number from. So I contacted PayPal to get my money back; later in the week I heard from another customer service rep who then gave me a new tracking number. My account then said fulfilled. The tracking number works, but the package hasn’t moved. Still no doll. I’m very frustrated and my daughter whose birthday present this was is now heartbroken. Don’t order from Charlesen. Liars.

Ok it’s been about 3 weeks when will my… Ok it’s been about 3 weeks when will my doll arrive I ordered it June 14 can some one explain an not with you telling me in about 2 or 3 weeks it’s been that long already can u give me an actual date

I still have yet to receive my doll literally ordered a Doll about a month ago is been sitting in a Ohio DHL location for 8 days when I call to find out when this doll is going to be delivered they had no information I contacted Charlesen and no reply.I will never order from this company again.Please beware!!!

I am in SHOCK that this doll is exactly… I am in SHOCK that this doll is exactly as pictured. Very cute.weighted like a real baby, and seems pretty durable.Very good quality, looks like a real baby. Super soft skin like material and realistic hair make people do a double take when my daughter is walking around town with her new baby doll. She loves it

Absolute scam Absolute scam! Do not trust them! The baby I purchased looks NOTHING like the one in the picture! Shame on them!!!!! My child cried her eyes out Easter morning! Charlesen you should go out of business prying on little girls like this with fake pictures! The doll looks sunburnt and has webbed feet. Her eye lashes came out right away. Completely disappointed and dissatisfied! 😡And of course I’m sure my email won’t be taken seriously or responded to either!