Ordered beginning of December still no… Ordered beginning of December still no delivery nor a response to emails at the beginning of February. Parcel tracking via China post for the first day says parcel still in China. Company doesn’t advise it is based in China. Company Trades under a completely different name. Falklands Marketing. SCAM - DO NOT USE

Service in this store is great Service in this store is great. The product is in full set-a picture-a portrait for drawing, a sketch for this portrait, paints, brushes. Communicative seller, sends a sketch for negotiation and approval, gives advice on placement (I think this is important and a good service for the customer. The artist has experience and he knows how it will blow). After agreeing fast processing and shipping. Tracking parcel. I recommend this store. Thanks for the honestly done work.

I’ve been waiting over 6 months for my… I’ve been waiting over 6 months for my painting!! The service is utterly disappointing and they were no help when I first asked how much longer it would take. I sent an email over a week ago complaining and they didn’t even bother getting back to me. I’m currently STILL waiting for my order and a response. I wouldn’t recommend this company to anyone, I’d actually go out my way to recommend that people don’t use it!

Not as bad as expected I ordered from this company in February and received my order last week, from China. Everything was there in one package despite being under the impression two packages had been sent. They told me it would take around 25 days to arrive and it was a little longer than that. Nothing was missing and all the paints were numbered. I'm only giving three stars, however, because although everything was there, their response to emails was not good at all and I do not like companies who do not disclose where they ship from until up front.

Looks like scam Do not buy from here, I placed my order not knowing they have an ancient customer service set up JUST email and no chat or phone service. I placed my order 7 days back with no update yet. I wanted to start painting during quarantine and doesn’t look like that’s going to happen. Is there anyway to report them? I’m going to wait for a week more and if I get no updates, it needs to be shut down for scamming people. FYI: just looked up a complaint can be filed on Federal Trade Commission, for all others who have been cheated. I’m going to wait for a few more days before taking this up but if you’ve been waiting for longer, don’t let this go on further